Medical Office
Resume:
Lateefah Loggins
Austin, Texas 78754
********.*******@*****.***
JOB OBJECTIVE:
A position as a Patient Service Specialist; (Front Office Receptionist) in medical clinic
environment.
Summary:
More than five years of work experience in directly communicating and providing service to
patients or public; preferably in healthcare related field. Experience in working effectively,
coordinating multiple tasks and activities of patients within a patient care setting. Proficient in
Microsoft office, and use of all office equipments such as fax machine, multi-phone line, copier
and file management.
WORK EXPERIENCE:
On assignment
1221 W. Ben White
Austin, Texas 78704
Front Office Specialist
2008-Present
Greet patients and agency visitors; direct all people to the appropriate location and services; be
courteous; polite and helpful to the public and clients at all times when representing Well Med
Heath.
Respect and maintain privacy and dignity of agency clients; assure client confidentiality at all
times according to (HIPPA).
Provided efficient and professional telephone services; transfer calls according to established
protocols.
Registered patients according to agency protocol.
Determined the financial status of patients and their eligibility for Well med Health services.
Assisted patients in accurately completing appropriate forms, and document all information
according to established procedures.
Collected and posted fees according to prepare and balance financial registers and submit all
forms and fees to the fiscal department.
Maintain and report statistics as required.
Maintain forms and office supplies required for front desk activities.
Secure the building at the close of each working day; turn off or unplug appliances and
machines according to agency protocols and lock all entrances.
Southwest Regional Cancer Center
Patient Account Representative
12201 Renfert Way, Austin, TX
2001-2003
Assured the readiness of the reception area for each working day; open the building at the
designated time and have all front desk activities fully operational at the start of business hours.
Participated in staff and educational meetings.
Prepared for clinic visits by reviewing next day patients and completing next day preparation
activities.
Entered pre-visit orders and prepare new patients charts.
Picked up X-rays, office charts, medical records, reports, and petty cash and collection bags.
Filed history sheets ancillary reports and all other required patient record documentation.
Returned medical records. Attach HIPPA/Medicare documents to the encounter forms.
Answered phones, Take and deliver messages to physicians, nurses and others.
Report obtained medical information from patients and referring physicians accurately,
completely and timely.
Disseminated messages according to practice communication standards.
OTHER WORK EXPERIENCE:
Department of Health and Human Services
Clerk/Data Entry
1601 Rutherford Lane
Austin, Texas 78754
2006/2007
The Smile Center
Front Office Specialist
1144 Airport Suite 240
Austin, Texas 78702
EDUCATION
Austin Business College Austin, Texas 1999
Medical Administrative Specialist (Certificate)
References available upon request
Contact this candidate