Customer Service Manager

Now you can upload your resume directly to M onster using Word 2007!

1.

Install Monster’s Easy Submit add in by clicking the “Install” icon on the menu ribbon.

2. Once installation is complete, r esta rt Word.

3. Click on the “Upload” icon to upload your resume to Monster.

For any issues or questions, please visit the Easy Submit installation support page.

T o close this reminder, click the border and then press DE TE.

Recanvus James

23 Reading Ave Maryland Heights, MO 63043 314-***-**** *********@*****.***

Targeting Entry Level Position

Upcoming Middle Tennessee State University graduate offering strong academic skills in the field of psychology

as well as sociology.

Quickly learn and master new technology; equally successful in both team and self directed settings; and

proficient in a range of computer systems, languages, tools and testing methodologies.

Education

Middle Tennessee State University – Murfreesboro, Degree expected 12/10

TN

Bachelor of Science(Psychology) – GPA: 3.0

Experience

Sr. Front Desk Coordinator 2009 2010

Boys & Girls Clubs of Rutherford County

Manages the front office operations providing support

•

and customer service to members and parents.

Assists and typically reports to the Office Administrator.

•

Oversees the greeting and directing of all visitors,

•

including vendors, members, job candidates, and

perspective members.

Ensures completion of paperwork, sign-in, and security

•

procedures.

Manages incoming phone calls using multi-line phone

•

systems.

Resolves member’s questions and concerns.

•

Coordinates meetings.

Completes special administrative projects and overflow

•

work from department and executive assistants

Head Cashier/Sales Associate

Finish Line Inc 2005 2008

Ensure that each customer receives outstanding service by providing a friendly environment, which includes

•

greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and

all other aspects of customer service.

Maintain an awareness of all promotions and advertisements. Accurately and efficiently ring on registers and

•

accurately maintain all cash and media at the registers.

Enter all media from register into the tally program. Maintain orderly appearance of register area and supplies

•

stocked.

• Any other tasks as assigned from time to time by any manager.

reference available upon request

Contact this candidate