Sales Customer Service
Resume:
Cassidy Fickert Objective
To obtain a position that utilizes my office skills, provides valuable work
Bellbrook, Ohio 45305
experience, and allows me to make a significant contribution to the company’s
success.
*******.*******@*****.***
Education
2009 – Present DeVry University Beavercreek, Ohio
• 49 credit hours completed toward dual degree
• Working collectively on a Bachelors in Criminal Justice and a Masters
i n Business Administration
• Maintaining a 3.8 GPA while working full t ime
2007 – 2008 RETS College Centerville, Ohio
• AAB – Computer Office and Business Technologies
• Graduated with a 3.4 GPA
Employment H istory
Nov. 2008 – June 2010 USA Benefits Group, Dayton, Ohio
L LC
Executive Recruiter
• Continually served the needs of the President and Vice President
• Reported to Marketing Director on the outcome of monthly recruiting
goals
• Recruited and coordinated the hi ring of prospective employees
• Accurately updated all company calendars
• Kept company marketing materials current with market changes
• Instructor for online t raining course promoting company internet
services
• Marketed at career fairs for recruiting and company recognition
Nov. 2008 – June 2010 iBoomerang Inc Dayton, Ohio
Internet Sales Representative: Sales and Support
• Continually promoted sales
• Responded to customer requirements by telephone and e-mail
• Instructor for online t raining course for web tool functionality
Cassidy Fickert
• Assisted new clients in usage and integration of web tools
4313 Royal Woods Lane
• Provided backup for support and customer calls
Bellbrook, Ohio 45305
*******.*******@*****.***
Aug. 2007 – Nov. 2008 Skeffingtons Formal Centerville, Ohio
Wear
Sales Associate
• Served clients needs via face-to-face, telephone, and e-mail
• Communicated with outside vendors to ensure customer satisfaction
• Received excellent review from Owner, District Manager, and clients for
p roviding outstanding customer service
Jul. 2008 – Aug. 2008 Village of Germantown Germantown, Ohio
Intern
• Served the needs of the township financial office personnel
• Developed databases in Access
• Instructed staff on installation of Outlook and advanced Word
f unctionality
• Performed document management
Dec. 2006 – June 2007 Sharnett Bridal and Miamisburg, Ohio
P rom
Sales Associate
• Served clients needs on the sales f loor and over the phone
• Communicated with outside vendors to ensure customer satisfaction
• Printed computer invoices for products purchased
Feb. 2004 – Present Systems Software Bellbrook, Ohio
Solutions
Office Manager
• Continually serve the needs of the Owner/Presidents
• Perform document management
Achievements
• Certified Microsoft Office Specialist, Word 2007
• Regional and State awards from Business Professionals of America in
M arketing
• Received scholarship for Business Administration to Sinclair
Community College
• Accommodation for outstanding professionalism and service as a cadet
a t Sugarcreek Township Fire Department
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