Customer Service Sales
Resume:
Jan Doig
Chatsworth, Ca. 91311
E-mail ************@****.***
Employer: The Financial Solutions Group
Title: Financial Consultant/Owner
Location: Chatsworth, CA. Duration: April-1996 to Present
Reason For New Job: Recession/Depression
Job Duties: A financial consulting service that provided Security
Investments, Life and Long Term Care Insurance to Individuals, and Small
Business. Maintain ongoing customer service with clients' addressing
their questions and concern in a timely efficient manner keeping in
contact with each client reviewing their changing life styles and needs.
Currently Not working because of Recession
Employer: The US Postal Service
Title: Mail Clerk
Location: Agoura Hills P O, CA Duration: April 4, 2008 - November 12,
2008
Job Duties: Breakout incoming catalogs, and magazines, Penney Savers,
News papers, circulars, distribute MLM, DPS overflow, and automation
runs, scanned FedEx parcels. Sorted, and distributed P.O. Box Mail,
wrote out second notices for both certified mail, and P.O. Box Parcels.
Machinery used consisted of Pallet Jacks, BB's, BMC's. Reason For
Leaving: Layoff Temporary position filling in for vacationing personnel
Employer: The US Postal Service Sorting Center
Title: Mail Clerk Christmas Help
Location: Santa Clarita CA. Duration: 11- 2006 -12-2006 12- 2007
-January 4, 2008
Job Duties: Tour 1 from 10:00 PM to 6:30AM. Hand sorting Priority Mail:
Parcel Belt Lines: remove parcels from belt and distribute them into the
correct town for delivery: Moved filled BB's and BMC to the loading dock
for shipment to Post Offices. Scanning: Mail Bag for Airport Deliveries:
Unloaded incoming mail truck, move BB's and BMC to the correct
department. Automation: Scanned first and second class mail for zip
codes towns, and final carrier sorting for home or office delivery
Reason For Leaving: Seasonal Employment
Employer: Exec Direct
Title Market Researcher
Location: Woodland Hills, Ca. Duration July2003-July2004
Job Duties: Active Call Center, as well as New Employee Training.
Representing Nortel Networks Contacted CEO's and IT Directors both in
the US and Canada. Profiling their Companies for security
infrastructure upgrades evaluation of both current and further equipment
needs. Followed up on customer satisfaction, charted and reported
results to Nortel Networks. Trained new employees, providing them with
the information required to reach the level of perfection required by
the Company. Evaluated and providing additional training & assistance
as necessary.
Reason for Leaving: Business closed down
Employer: On Assignment
Title: Customer Service/Sales
Location: Westlake, Ca.
Duration June 2002-August 2002
Job Duties: Calling Dr.'s Offices, and Hospital across the Country to
acquaint them with our Companies services. We provided them with trained
temporary office staff and surgical personnel. Who could fill in for
vacations and personnel shortages? Setup appointment of our sales people
to meet with them and provided a list of available personnel from their
immediate area. Followed up after each new assignment, answering clients
question, concerns, and suggestions, forwarded result to upper
management. Reason For Leaving: Down Sizing of Office Personnel
Rocketdyne (Inactive Secret Clearance)
Coordinator for SSME Combustion Devices
Duration: April 1984-February 1992
Manage all department activities, including purchasing of computers and
software. Responsible for all engineering training, kept them up to date
and in compliance with company policies and procedures. Keep track of
SSME engine test records, recording and compiling data for design and
development engineers. Tracked components on each engine, keep detailed
tracking records. Setup data review meeting between clients and
engineers for & exchange of information.
Reason For Leaving: Layoff Do to Space Shuttle Columbia Crashing
Certificates Held
Graduate of The National Management Association
Graduate The Sale Success Institute.
Licenses Held
Security Licenses: Series 6 & Series 63
California Insurance License: Life, Health, and Long Term Care
Personal References:
Lydia Soliz 818-***-**** (27 Years) Friend Senior Graphic Artist Rocketdyne
John Geddes 818-***-**** (27 Years) Friend Senior Engineer Rocketdyne
Ruby Diamond 818-***-**** (17 Years) Friend Enrolled Tax Agent
Sonia Draper 818-***-**** (15 Years) Friend Retired
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