Customer Service High School
Resume:
James H. Adams
Newport News, VA 23607
*********@*****.***
Objective
Seeking a stable career in the construction or customer service field
Experience
save a lot
August 6, 2010-Present
Store Clerk/Stocker for Save a lot grocery store
Compute charges for merchandise or services and receive payments.
Prepare merchandise for display
Operate cash register and perform checkout procedures
Stock products on platforms, shelves, or refrigirated cases as needed
Maintain a clean enviroment while working
Process cash, EBT, food stamps, and checks
Ensured that employees and customers engage in protecting the company
property
Assisted in unloading delivery trucks if needed
Responsible for cleaning duties such as mopping floors,cleaning windows,
display cases,shelves, backroom,restrooms, and other fixtures.
Handled equipment to move stock if needed
Greet customers and give excellent customer service.
West Corporation
November 23, 2009-March 31, 2010
Mail Service Advocate for Prescription Solutions Mail Service Pharmacy
Processed refill orders for prescription
Account receivables
Processed Proactive Script Captures and routed the request to the correct
dept.
Provided information for the Part D coverage of the members insurance plan
Updated the members account when needed
Notated all transaction on account when accessed
Provided excellent customer service to all members
Handle many insurance claim issues
Managed Account Information
Compile, sort and verified the accuracy of data before it is entered.
Located and corrected data entry errors, or report them to supervisors.
Compared data with source documents, or re-enter data in verification
format to detect errors.
Popeye's
April 7, 2007- November 21, 2009
Greeted customers entering establishments.
Maintained clean and orderly checkout areas.
Answered customers' questions, and provide information on procedures or
policies
Clean and prepare various foods for cooking or serving
sweep and scrub floors.
Request and record customer orders, and compute bills using a cash
registers
Verified that prepared food meets requirements for quality and quantity.
Washed, cut, and prepared foods designated for cooking.
Skills
Able to operate and handle many hand and power tools
Able to read a ruler accurately
Able to navigate effectively through Internet systems as well as Microsoft
Knowledge of blueprint readings
Very dependable and honest worker
Knowledge of pharmacy procedures
Have skills in Microsft Excel, Microsoft Word, and Microsoft Power-point
Able to hang dry wall and put on Formica
Have the ability to perform demolition work
Constructed a robotics lab for New Horizons Regional Education Center
Built decks for the City of Hampton
Have the knowledge of framing walls
Education
Heritage High School Diploma, Newport News, VA, June 2009
New Horizons Career and Technical Education Center, Hampton, VA with a
Certificate in Carpentry, June 2009
Membership/ License
Member of DECA
Certification for Carpentry
Y - Street Organization
Skills USA member
Certification for Professional Customer Service
References Available Upon Request
Contact this candidate