Quality Assurance Data Entry

Rognale A. Herod

**** *********** *****

Arlington, TX 76015

682-***-****

************@*****.***

Objective: To secure a position that will utilize my strong planning, coordination and organization

skills, while also recognizing my ability to be a team player and to work alone.

Employment History

Payment Remittance/Collection

8/31/09-4/6/10 Disys/Bank of America Fort Worth, TX

Processed and sorted incoming mail through mixed mail extraction machine in order to prepare

deposit.

Verified checks through unique imaging software applications operated high speed check

processing system.

Collections, in a high volume call center, inbound and outbound calls using auto dialer telephone

system.

Servicing homeowner’s experiencing financial difficulties, resolving late stage, by offering solution

through

government programs and other workout options.

Certified Encoder/Sorter/Material Handler

11/21/07-07/8/09 Prologistix/Pathway Fac.Mgmt Grand Prairie, TX

Processed high volume mail and specialized mail order for pharmacies.

Operated automated mail equipment.

Sorted mail in special areas by location codes.

Staged mail for pickup and delivery.

Data Entry/Document Imaging

9/27/07-9/29/08 Sourcecorp Irving, TX

Indexing, transferring employee’s information into a data system.

Performed quality assurance on peer’s accuracy.

Retrieved and prepared documents to convert over to digital imaging.

Order Entry Department/Call Center Representative to Pharmacy

3/29/04 Medco Health Fort Worth, TX

Processed patient’s prescriptions.

Accepted payments transactions which is routed to account payable, receivable for further

verification.

Corresponded with doctor offices, when a discrepancy was found with prescriptions.

Contacted patients, when theirs a discrepancy with processing their order.

Continuously met and exceeded performance.

Education

1/24/00-4/24/00 UTA Continuing Adult Education Arlington, TX

Computer Courses

1/20/04-5/13/04 Tarrant County College Arlington, TX

Microcomputer Applications

Reference available upon request.

Contact this candidate