Jae Hwan Kwon
**** ********* ***, ** *********, CA, 91214, U.S.
+1-213-***-**** . ***********@*****.***
PROJECT AISSISTANT MANAGER:
Multifaceted, driven, and bilingual Korean-English professional, with 3-
years project assistant manager experience in consulting and IT service
areas. Utilize excellent skills and a career aspiration for analyzing
business needs, evaluating requirements, and custom designing strategic
solutions to complex issues. Thrive in both independent and collaborative
work environments. Ability to rapidly achieve organizational integration,
assimilate job requirements and introduce innovative ideas and methods.
Project & Team Management . Data Analysis . Business Development
Strategic Planning . System Design & Implementation . IT Process Re-
engineering
IT Sourcing Planning & Management . Client & Vendor Relations Management
PROFESSIONAL EXPERIENCE
PITNEY BOWES ( Seoul, Korea ( September 2007- December 2008
Consultant
Established new 4-member sales and marketing team in Korea and developed
sales & marketing operation system with annual budget of $800K;
collaborated with senior marketing team at PB A.P. headquarter. Researched
and analyzed financial and market data and presented sales & marketing
strategy in Korean Business Intelligence (BI) industry to executive
managers; maintained a daily dashboard of Korea business results by product
edition and geography.
Key Accomplishment:
. Repositioned local product lines and forged strategic alliances with 3rd
party manufacturers; attracted new 10 sales channel partners.
. Led 6-member cross functional team that developed customer/partner data
management system for network monitoring and sale support; resulted in
20% gain in sales data retrieval efficiency.
. Led 3-member team to propose 6 major projects, including reengineering
Call Center for Shin Han Bank, for major Korean financial institutions;
won 3 contracts, contributing to sales revenue generation of $1.5M
ACCENTURE ( Seoul, Korea ( November 2006 - June 2007
Consultant
Led diverse, international IT consulting project teams as functional team
leader or module in-charge consultant for projects of Fortune 300 clients.
Collaborated on 5 projects, including Intelligent Service Framework (ISF)
master-plan and due diligence for enterprise-wise IT security of
telecommunication companies in Korea.
Key Accomplishment:
. Conducted ISF project for the largest telecommunication company in Korea,
SKT; led 3-member team to perform feasibility and profitability analyze
on 1000+ emerging technologies for future web-based mobile services
creation.
. Performed due diligence on IT security projects for #2 telecommunication
company in Korea, Korea Telecom; enabled the client to identify and
reallocate $50M annual budget.
. Collaborated with 14-member team that reengineered service delivery
process for the largest information service provider in Korea, Naver;
reduced lead-time for service changes by 10%
. Collaborated with 10 bid-proposal teams, winning 3 projects totaling $2M.
YAHOO ( Seoul, Korea ( November 2005 - November 2006
Assistant Manager - Engineer
Led 6 vendor developers to manage daily local search service with 4M+ daily
visitors. Analyzed technical issues and trends to maintain the stable
service with 2M+ data. Collaborated with service planning teams to
implement improvement opportunities and new service plans.
Key Accomplishment:
. Maintained optimal service with monthly down-time of less than 5%
. Expanded local search service support into UK; received "Odyssey" award
for excellence in international deployment
. Led 4-member team to launch web 2.0 map service, contributing to 20%
annual user growth
** ** **
Career Note: Prior experience includes Game Developer - Substitute for
Korean Military duty (2002-2005), XAI Media. Led 2 software developers to
launch and manage online game service, 'Mixmaster', in Korea. Details on
request.
TECHNICAL SKILLS
C++, Java, Visual Basic, PHP, DHTML, CSS, SQL, JavaScript, Shell Script,
Excel, PowerPoint,
MS Word, Project, Visio, UML
EDUCATION
MBA
University of Southern California, Los Angeles ( July 2010
BS, Computer Science
University of Toronto, Canada ( June 2001