Project Manager Assistant

Nkechi M. Hislop

Baltimore, MD

410-***-**** *************@*******.***

Industrious, Ability to think outside the box, Team player, Strong oral,

written and interpersonal skills,

Detail-oriented.

Philosophy:

To use my technical, professional and interpersonal skills to help create

and maintain sustainable communities.

"Be the change that you want to see in the world." -Mahatma Gandhi

Professional Experience:

Maryland Department of Planning (AmeriCorps VISTA)

Sept 2009-Sept 2010

. Helped to increase the count in Census 2010 in four (4) Western

Maryland counties by providing support to local complete count

committees (LCCC)

. Built a database of community contacts that will be useful for future

outreach efforts by government agencies.

. Conducted a needs assessment of the poverty stricken census tracts in

Western Maryland counties, which can help inform decision making

processes for the region.

. Helped to garner support and interest in Plan Maryland- the statewide

planning initiative by making emails, mailings and phone calls to

stakeholders

. Conducted focused interviews with minority or representatives of

minority groups to assist the State in acquiring input from all

populations across Maryland.

. Edited and created maps using ArcGIS Desktop 9.3; which were used for

further analysis and discussion.

University of Maryland Library Government Services (GIS Graduate

Assistant)

August 2008- August 2009

. Facilitated the Introduction to ArcGIS Desktop 9.2 workshops.

. Held consultation with students and assisted them with semester long,

thesis and dissertation projects.

. Increased workshop attendance rate from 58.5% to 68.4% by increasing

advertising efforts.

. Implemented the GIS Certificate of Attendance program.

. Participated in designing the GIS Projects Page.

. Conducted patron registration, and workshop advertising.

. Completed an analysis and evaluation report of each semester's

workshops with recommendations for improvement and semester's

statistics.

. Worked with senior GIS staff in updating the software package to ArcGIS

Desktop 9.3 and edited workbooks with subsequent changes.

Michael Baker Corporation (Intern)

May 2008-August 2008

. Created and edited land use maps using ArcGIS Desktop 9.2 (Geographic

Information System) which were used at a community kick-off meeting

for road improvements.

. Worked closely with the project manager and calculated level of

service (LOS) values for various transportation modes in an area in

Takoma Park Maryland. These LOS values helped shape recommendations

for improvements along several road segments.

. Performed and analyzed traffic patterns and conducted traffic counts,

which also led to recommendations for improving pedestrian and cyclist

safety in another area of Takoma Park, Maryland.

Provident Bank (Head Teller & On Call Supervisor May 2006- May 2008)

July2001-May 08

. Performance Promotion from Teller to Head Teller.

. Supervised a group of at least 4 associates daily and ensured that the

group consistently met weekly operational and sales goals.

. Oversaw monthly audits, created & implemented plans which resulted in

the branch's satisfactory monthly audit review.

. Oriented new tellers and worked alongside them until they were

comfortable enough to work on their own, which helped improve customer

service scores.

. Conducted employee performance appraisals on a monthly basis which

helped employees stay on target in achieving their personal goals.

University of Maryland College Park (Graduate Assistant) Patterson

Park Project

August 2007-May 2008

. Worked with Baltimore City Recreation and Parks department, and

distributed a user survey among the surrounding neighborhoods .

. The results of the survey were collected and analyzed, existing park

programs were also analyzed and a report summarizing the processes,

and recommendations for making improviments was submitted to the

department, which applauded the report as necessary.

. ArcGIS Desktop was used to show the spatial arrangement of park users.

Office of Planning Baltimore County (Planner I)

August 2005-September 07

. Performance promotion from intern to Planner I.

. Assisted community planners in an array of projects including

demographic studies, land use editing for CZMP

. Reviewed local community plans and zoning code when necessary to help

me successfully process administrative zoning variances and special

hearing requests.

. Conducted fieldwork and site visits as needed.

. Prepared planning presentations for community and inter-agency

meetings.

. Attended weekly development review meetings, also met with homeowners,

builders and developers to ensure that projects were in compliance

with Baltimore's zoning code.

. Participated in inter-office research projects; for example testing

the feasibility of potential development sites along Route 40 to see

where growth caused by BRAC can occur.

Education:

Baltimore County Community College (BCCC) Essex

Business Accounting Certificate (Spring 2012)

University of Maryland College Park

MCP, Masters in Community Planning (August 2009)

Morgan State University

B.S, BSAED, Architecture & Environment Design (May 2006)

Professional Skills and Achievements:

. Microsoft Office Suite 2003, 2007: Word, Excel, Publisher, PowerPoint,

Access.

. ArcGIS Desktop 9.x-9.3

Familiarity with data management operations such as joining and

relating tables, importing census data, geocoding, x,y events. Also,

spatial analysis operations such as creating and editing shapefiles,

clipping, buffering and other tools found in ArcToolbox

. Basic HTML writing

. Community Planning Studio Report:

http://www.arch.umd.edu/student_work/app.cfm?id=621

2009 APA award for best Student Project

. Institute of Architecture and Planning (IAP) student mentor (Spring

2004)

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