Sales Customer Service
Resume:
Paul E. Paulson
Oak Ridge, NJ *****
******@*******.***
*******@*****.***
PROJECT MANAGEMENT ? STRATEGIC PLANNING ? CUSTOMER SERVICE
Hands-on leader who motivates, trains, and provides guidance ensuring
consistent results exceeding expectations. Highly skilled in contract and
sales negotiations. A strategic problem-solver with ability to work across
all levels of an organization and uncover ways to cut company costs and
produce new sources of revenue. Experienced in maintaining multi-million
dollar, high profile clients while planning, coordinating and focusing on
details, taking initiative, and resolving problems before they arise.
2010- Lowe's Home Improvement
Seasonal Sales Associate.
. Exceptional customer service by greeting the customer in a friendly
and professional manner.
. Expert advice in response to customer inquiries.
. Demonstration of specific knowledge of live nursery products.
. Contributed to overall department success through the efficient
ordering, merchandising, selling and maintenance of live nursery
products and associated items.
2006-2009 Enterprise-Rent-A-Car
Manager/Trainee
. Concentration on customer needs with personalized resolution securing
complete satisfaction.
. Enhanced final sales and team performance:
- Recommendations, motivation and guidance with regard to new
sales growth.
- Assisting in training new hires.
- Introduction of marketing methods in development of Business to
Business sales.
. Fleet management, cost control and quality control.
. Top Performance Club Qualifier.
2003 to 2006 Corporate Information Management (CIM), LLC
President/Owner N. J. Certified Small Business.
. Development of:
- Corporate infrastructure.
- Production and Operations Department.
. Increase in revenue and expansion of corporate growth.
. Management of full time staff and all Human Resource concerns.
. Design sales/marketing brochures.
. B 2 B sales and contract negotiation.
1994 to 2003 Logical Source Microfilming, Inc.
Manager, Marketing/Sales.
. Establish and maintained Fortune 500 corporate base.
. B 2 B marketing and sales development.
. Facilitate and conduct client training seminars.
. Contract administration and negotiation.
1987 to 1994 Anacomp, Inc.
Senior Account Executive.
. Marketing and sales of Computer Output Microfiche, equipment and
supplies.
. Maintenance and growth of $1,000,000 client base.
. No. 1 Account Executive recognition amongst my peers.
1980 to 1987 Prudential Insurance Company of America
District Agent - Fully licensed in all lines.
References: Furnished upon request.
Education: Bergen Community College.
Hobbies & Interests: Woodworking, Gardening, Camping, Sports...
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