Manager Real Estate

KAREN R. BOYACK

**** ******* ****

Walworth, New York 14568

Home Telephone: 315-***-****

Objective

Seeking interesting and rewarding permanent employment as a Professional Receptionist.

Skills

Professional telephone etiquette with extensive reception experience including switchboard and multi-line phones; Excellent typist with

considerable transcription experience (80-85 wpm with extremely low error rate); Notary Public; Excellent organization and

communications skills; Extremely detail oriented and excellent proofreader; Able to efficiently handle multiple tasks and priorities in a

fast paced environment; Meeting Coordination; Travel Arrangements; Filing; Faxing, Copying, & Dictaphone

Experience

12/08 – Present The Olive Garden Restaurant, Victor, New York

Hostess and Certified Trainer - Position involves extending warm and friendly greetings to guests and providing them with

efficient seating. Also includes managing a wait list, as well as restaurant opening and closing duties. Certified

Trainer position involves training of new employees upon hiring.

06/08 – Present Air Systems Balancing and Testing Service Inc., Rochester, New York

Job share a position which involves reception, telephone contact with customers/employees, and various clerical duties.

Majority of position involves typing reports in a timely and accurate manner, as well as maintaining current and up-to-

date filing system of customer files.

04/08 – 09/08 Agape Counseling Associates, Inc. Penfield, New York

Job shared an extremely busy Receptionist position which encompassed a large variety of duties. Confidentiality a must, as

much time was spent dealing with clients/Counselors both in person and on the telephone. Position also involved

scheduling appointments, preparing daily bank deposits, greeting clients and receiving their payments, daily

maintenance of client database, typing of various correspondence, as well as many other administrative/clerical duties.

02/07 – 10/07 Adair Law Firm, Penfield, New York

Receptionist/Legal Assistant for firm as well as three additional attorneys and their assistants. Answered multiple phone lines

on two separate telephone systems, greeted and received clients, as well as completing various types of

administrative/clerical work.

03/06 – 01/07 Adair, Kaul, Murphy, Axelrod & Santoro, LLP, Penfield, New York (temporary position)

Receptionist for firm answering a 24 line phone system for several attorneys and associates. Greeted and received clients, and

performed other miscellaneous clerical duties as assigned.

10/05 – 02/06 Harris Beach Attorneys, Rochester, New York (temporary position)

Receptionist/Admin position in the Real Estate Department. Responsibilities included answering phones for the department, as

well as several clerical duties associated with opening and setting up real estate files.

05/03 – 10/05 Metro Office Centre, Rochester, New York (all part-time positions)

I held 3 different positions at this Office Centre. From 5/03 – 11/03, I job shared the position of Office Manager for the

building. This position consisted of renting small offices for small businesses. In addition to managing the building, I

provided secretarial/administrative support as needed, to tenants. From 11/03 – 12/04, I was hired by Ingraham

Investigation Agency, one of our tenants, to be their Office Manager. This position consisted of various administrative

and confidential duties. It also involved extensive report transcription, as well as tracking and management of cases. I

was laid off from this position in 12/04, due to the financial decline of the company. From 12/04 – 6/05 I again job

shared the position of Office Manager for the building. From 6/05 – 10/05, I was hired by another tenant, Northeast

ATM, where I provided administrative and organizational support to the President/Owner of the company.

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