Customer Service Project

Sylvia Maria

* ******** ***** ****, ***. **

Home: 914-***-**** White

Plains, NY 10603 ***********@*********.***

PROCUREMENT PROFESSIONAL

High potential senior professional with extensive pharmaceutical experience

with various commodities in purchasing, sourcing and contracts. Highly

organized and detail oriented with strong project building and negotiation

skills. Record of success maximizing savings by developing strong vendor

and customer relationships. Computer proficient.

PROFESSIONAL EXPERIENCE

BOEHRINGER-INGELHEIM PHARMACEUTICALS, INC., Ridgefield, CT

2009 - 2010

Strategic Sourcing, IT(11/2009 - 4/2010; contract position)

. Responsible for working with cross-functional teams, at local level to

facilitate purchases of Information Technology non-direct goods and

services and assist with RFP process

. Negotiate terms and conditions and obtain quotes for IT related

contract agreements including software, licenses, maintenance, and

consulting

PROGENICS PHARMACEUTICALS, INC., Tarrytown, NY

2007- 2009

Senior Contracts Associate (2007-2009)

. Assisted in all operational aspects of contracting process between

department managers and external and client attorneys in support of

projects across the organization which provided an overall strategic

financial savings

. Negotiated, created and executed contracts with suppliers for various

types of agreements, including but not limited to Master Service

Agreements, Project Specification Orders, Single Project Agreements,

Statements of Work, Amendments, Service License Agreements, and

Exhibits, and negotiated associated budgets and payment schedules

resulting in decreased legal risk

Buyer (6/2007 - 12/2007; contract position)

. Reviewed all internal client requests, evaluated and solicited

proposals

. Placed purchase orders, providing alternate item if backordered;

followed through on order delivery, timeliness, and PO closure;

initiated/renewed price agreements as needed

. Conducted research for capital equipment orders for second source

quotations for possible additional discounts in price, shipping,

warranty, training etc. to maintain cost savings initiatives

. Participated in process for selecting and managing providers in

various commodities including lab supplies, information technologies,

facilities, office equipment and office supplies

PAR PHARMACEUTICALS, INC., Woodcliff Lake, NJ

2006 - 2007

Senior Buyer

. Sourced and procured all bottles, printed and blister packaging

components per MRP systems in a cost effective and timely manner while

updating deliveries, minimizing shortages and backlog

. Addressed problematic or quality issues as noted in Deviations with

suppliers in order to provide a root cause analysis and corrective

action which decreased delivery delays, waste and expense

. Consulted with regulatory, quality and operations groups to initiate

change requests when materials or specification revisions were

necessary due to supplier technology or manufacturers' materials

changes thereby ensuring proper inventory levels

. Initiated item number revisions in database due to label version

changes as needed per destructions of outdated materials and addition

of any new packaging components which maintained system integrity

Purdue Pharma, L.P., Ardsley, NY

2002

-2005

Buyer

. Supported R&D by procuring lab supplies, controlled substances and

maintenance repair services, analyzing current and potential

suppliers, conducting negotiations, administering service agreements,

and developing working relationships with suppliers and internal

departments

. Managed vendor relationships and sourced new or alternate suppliers

measuring their performance against contract and agreed upon terms to

avoid any customer service issues

. Skilled in rollout and training science community on e-procurement SAP

initiatives adding value to acquisition and purchase to pay process

resulting in a 40% overall cost reduction in administration, paper

waste and time

Sylvia Maria - Page 2

PURDUE PHARMA EXPERIENCE, continued

. Participated on assigned commodity teams to streamline projects such

as the supplier diversity program

. Processed fully executed contracts and set up CRO PO's per milestone

project completion dates and corresponding payment amounts as agreed

by participants and contract administrator

. Prepared RFP bid packages to solicit and then evaluate competitive

offerings from suppliers and contractors to determine overall best

offer and consolidate areas of spending from various locations

. Coordinated vendor shows to introduce customers to new technology

Regeneron Pharmaceuticals, Inc., Tarrytown, NY

Jan. 2002 - Dec. 2002

Buyer

. Purchased lab supplies, equipment, animal samples, information

technology and facilities goods and services

. Contacted vendors, placed orders in Oracle database, negotiated

pricing, terms, and conditions to provide best cost savings and

maintained fax and copiers' contracts renewals and terminations to

avoid lapse

. Verified bids and proposals for details on medical research products

per end user requisition requirements while confirming proper

quantities which decreased waste

. Resolved various invoicing discrepancies with Accounting and other

departments as needed to avoid supplier overpayment or underpayment of

their products and services

WESTCON, Tarrytown, NY

1999 - 2001

Buyer

. Managed inventory by maintaining proper stocking levels and purchase

of 20 million in networking software and hardware inventory based on

tracking sales trends, history, and forecasts

. Managed multiple product lines including Nokia, Checkpoint, Intrusion,

RSA, and Lucent via JD Edwards inventory management system

. Managed aged inventory at financially acceptable levels and maintained

aggressive stocking position on fastest moving products to avoid loss

due to obsolete product

. Participated in purchasing initiatives and projects as necessary

including set up and maintenance of service support contracts

Entex, Rye Brook, NY

1996 - 1999

Buyer

Mutual of America, New York, NY

1990

- 1996

Claims Processor, Retirement Claims

EDUCATION AND TRAINING

Various courses at the American Management Association, 2004

Accredited Purchasing Practitioner, Institute for Supply Management, 2004

BBA, Business Management, Iona College, New Rochelle, NY, 1990

PROFESSIONAL AFFILIATIONS

Member of the Institute for Supply Management 2005

Connecticut Minority Supplier Diversity Council, 2003

Contact this candidate