Administrative Assistant Medical

DORTHY MAE LANGHAM

**** ***** ****** ( Jackson, MS 39206

601-***-**** ( 601-***-****

**********@*********.***

EXPERIENCE

Chickasaw Nation Industries (CNI) Jackson, MS

Case Analyst I 2009-

2010

. Review incoming mail and fax documents to determine action needed

. Setup ETG and Diagnosis Code filters

. Process Notice of Settlement information to issue final demand

. Process complete request for compromise and forward to CMS Regional

Office

. Telephone attorneys and beneficiaries to collect missing information

TriSpan Health Services, Inc.

Jackson, MS

Senior Electronic Data Interchange Representative

2003- 2009

. Assist with staff training, call monitoring, and internal classes and

meetings

. Review and process online security and electronic submitter setup request

. Research Medicare electronic claim file errors and assist customers with

error resolution

. Response to telephone and written customer inquiries

. Assist other units in resolving internal operations issues

. Provide assistance with password resets, log-on procedures, and system

navigation

Administrative Assistant Medical Review Department 2001 -

2003

. Prepare temporary staff requisitions

. Prepare purchase requisitions and payment approval slips

. Type letters and prepare certified and over mail documents

. Answer multi-line phone

Conecuh County Board of Education

Evergreen, AL

Resource Center Assistant

1999 - 2001

. Submit attendance and other reports to the Alabama State Board of

Education

. Order, inventory, and distribute school textbook

. Order, inventory, secure, and distribute standardized test materials

OCAP, Project Head Start

Troy, AL

Family Service Specialist 1992

- 1999

. Complete applications for admission and collect required documentation

. Conduct home visits to identify family needs

. Identify appropriate local social service agencies and refer families for

assistance

. Create and maintain a record for each family

EDUCATION

Hinds Community College Jackson, MS 2009 -

Present

Reid State Technical College Evergreen, AL 1997 - 1999

Business Administration, Medical Office

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