Manager Customer Service
Resume:
Steve Boucher
Iron Mountain, MI 49801
*****.*********@*****.***
Summary
I have 13 years experience formulating inks for some of the largest ink companies in the US. My 15
years of creating, servicing and technical sales of new ink resins is an advantage for this job. I also trained
for troubleshooting and technical sales with Henkel’s UV products. During my five years at a printer, I
spent much of the time with production creating new labels. I’ve managed up to five people.
I am ready to relocate for the correct position.
Employment
Multi-Color / Northstar Norway, MI
Product Development Manager 2004 – 2009
Label Development Chemist for Norway location
Cut & Stack technology expert for Multi-Color
Designed labels for cut & stack, IML and pressure sensitive
Worked with QA and production to trouble shoot problems and create new labels
Worked with other MCC locations to print flexo and gravure labels.
I have a pending patent
Eastman Resins / Lawter Pleasant Prairie, WI
Technology Manager/ Development Chemist 1998 to 2004
Managed 4 people in liquid inks technology group
Designed Lawter aqueous emulsion resin line
Created new solvent-based acrylic resins
Created new polyamide resins
Technical Service for liquid ink lines – acrylics, polyamides, polyketones, polyesters
Worked with production to set up resin production at new location
Henkel Corporation Ambler, PA
Senior Technical Service & Development Chemist 1990 to 1998
Managed 4 people in liquid inks technology group
Created Henkel’s water-borne acrylic program
Created Henkel’s solvent-free resin products
Technical Service for liquid ink lines – acrylics, energy-cured, polyamide resins and defoamers
Midland Color Elk Grove Village, IL
Ink Chemist 1985 to 1990
Sole liquid ink formulator
Technical Service – troubleshooting, customer visits, sales force instruction
Quality Assurance Manager
Managed 3 people and QA while continuing formulation and technical service
Sinclair & Valentine Chicago, IL
Ink Chemist 1983 to 1985
Sole liquid ink formulator
Technical Service – troubleshooting, customer visits, sales force instruction
Set up and ran GC program
Inmont Corporation Chicago, IL
Ink Chemist 1978 - 1983
Liquid ink formulator, customer service, production engineer
Supervised QA
Set up and ran ACS color computer
Associations
FTA Representative – Lawter 2001 - 2004
NAPIM – Conference & Symposium Committee 1993 to 2000
NAPIM – Moderator Technical Conference Liquid Ink Session October, 1996
NAPIM – Moderator Technical Conference Liquid Ink Session September, 1994
Education
Indiana University Bloomington, IN
MS Candidate; Major: Physical Organic Chemistry
Illinois Wesleyan University Bloomington, IL
BA Degree – Organic Chemistry
Further Education
Six Sigma / VOC Class – July 2003
Polymer Synthesis Class – May, 1992 1 week Virginia Tech
Polymer Coatings Class – April, 1991 2 day ACS class
Rheology Class – June, 1993 2 day class
Patents & Publications
Pending Peelable label for cut and stack label technology
US 6,338,875 Heat resistant emulsion resins
US 6,162,850 Heat resistant emulsion resins
US 6,160,059 Bulk polymerization process for preparing solid acrylic resins
US 5,623,041 Acrylic polymers containing long-chain aliphatic acrylate groups and their preparation
and use in alkali-resistant composition for printing
US 5,616,364 Aqueous composition of acrylate polymers useful as printing ink vehicles or an overprint
having good wet block resistance
US 5,554,705 Preparation of alcohol-resistant polymers useful as printing vehicles
US 5,373,045 Latex for heat-resistant inks
PCT Int. Appl. WO 95 01,228 Alkali resistant polymers, aqueous compositions thereof and coatings
PCT Int. Appl. WO 97 14,746 Film forming compositions for use as binders for inks and varnishes
PCT Int. Appl. WO 97 11,976 Inks containing an alkyl polyglycoside for printing on flexible laminates
for packaging.
Proceedings Water-Borne, High Solids, Powder Coatings Symposium, 1997, 24th, 394-405, “Solvent-Free
Acrylic Resins used in Emulsion Polymerization for Graphic Arts”
Lectures and Papers
Panamerican Coating Ink Course – July 17, 2002
Lecturer – Liquid Inks – one half of the full day course
NAPIM Technical Conference – October 17, 2001
Lecturer – The Theory and Technology of Pigment Dispersion Class
ANAFAPYT – Mexico November 16, 2000
Speaker – “New Acrylic Polymers for Liquid Inks”
ICTC Course – October 17, 2000
Lecturer – “Polymers and Additives in Liquid Inks”
Oil Color Chemists Organization of Ontario – April 5, 1997
Speaker – “Glycol Ether-Free Acrylic Resins for the Graphic Arts Industry”
Water-Borne, High Solids, Powder Coatings Symposium – February 5, 1997
Speaker – “Solvent-Free Acrylic Resins used in Emulsion Polymerization for Graphic Arts”
NAPIM Technical Conference – October 21, 1993
Speaker – “Improvements in Gloss in Water-Borne Resins”
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