Customer Service Representative

ShaHara Blakley

**** ***** ***** ** ********* NC 28269

704-***-****) **********@*****.***

OBJECTIVE: I am seeking an employment opportunity that allows me to utilize and enhance the

skills that I have acquired through my previous employment endeavors.

WORK EXPERIENCE:

1/2010-7/2010 BIC Corporation Charlotte, NC

Packer/ Package Handler

• Make boxes and pack pens for different customer accounts

• Measure, weigh, and count products and materials.

• Mark and label boxes.

1/2008-12/2009 Tinker Tots Charlotte, NC

Customer Service Representative/Receptionist

• Answer phone calls and questions.

• I Collect payments for different age groups

• Work with new teachers and help create policies and procedures.

• Maintain all records for children.

7/2006-10/2008 Circuit City Charlotte, NC

Customer Service Specialist

• Accurate processing of customer related transactions.

• Assist with financing, returns, exchanges, and service requests.

• Alphabetized customers prescription prior to pick up

• Assist in achieving store and department customer care and sales goals.

• Ensure Goals are met.

EDUCATION: Kennedy Charter Public School

2008 Charlotte, NC

Diploma

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CPCC

Charlotte, NC

Pre-Nursing Major

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SKILLS: Microsoft Word, Excel, Type 50 wpm. Excellent organizational skills.

REFERENCE: Available upon request.

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