Developer Customer Service .Net Manager Web Quality Control
Resume:
Sharbel Pio
**** ***** **, ***** ***? Gastonia, NC
28054?*********************@*******.*** ?
704-***-**** ? Fax: 877-***-****
SKILL SUMMARY
Creative web developer whom seeks a better way to develop a web site.
Passion for success. Passion for technology. Excellent communicator.
Superior problem solver. Customization. Provides support for other members
in a team environment. Requires little supervision.
ACCOMPLISHMENTS:
. Outstanding Graduate Plaque in Web Technologies from Gaston College
. Highest Honor Graduate 2010 at Gaston College
. Overall 3.95 average
SKILLS:
WEB--DEVELOPER
. Currently developing a sample Website using .NET
. Currently developing a sample Website using PHP & MySQL with WAMP
. Ability to use PHP & MySQL with WAMP
. Proficient with VWD (Visual Web Developer)
. Skillful with ASP.NET master and content pages
. Proficient with Dreamweaver
. Developed websites for others as a part of my website portfolio
. Dexterous with XHTML, HTML, ASP.NET, CSS, and frames
. Adept in using to internet research to aid in problem resolution
ONLINE PORTFOLIOS
www.sammieswebdesigns.com :my portfolio website creation.
PROFESSIONAL EXPERIENCE
Freelance Website Design Programming Gastonia, NC
2010-present
Web Designer-Developer
Developed web sites for friends and a few small businesses. Involved
development from customer descriptions who did not have a previous website.
These sites are published on my portfolio web site. Function as a full
service website developer. Able to meet customer requirements for the
website. Websites included:
. CSS navigation bar with Javascript.
. CSS template.
. ASP.NET (featured on my portfolio website)
. ASP.NET master and content pages(featured on my portfolio website)
. ASP.NET with VB
. HTML.
. XHTML.
. Website that includes photo slide show.
. Dreamweaver.
. Ability to use VWD with ASP.NET 3.5.
Home Instead Senior Care, Gastonia, NC
2010-2010
Web Developer Intern
Modified current web site to meet management's goals of personalization.
Included changes that aided in driving more traffic to website. Served as
primary IT personnel in the office. Taught manager basics of using their
version of Sharepoint. Put together manuals from their website
documentation to allow office personnel to study.
o Used SharePoint for CMS to update web site
o Assisted with setting up of new computers brought into office
o Installed software into new computers in the office
o Used XHTML to make various web pages meet managements requests
o Optimize key wording to drive traffic to their web site
o Install web brochure on the home page of web site
Best Buy (part-time), Gastonia, NC
2009-2010
Computer Specialist
Assisted Customers with computer solutions to their various problems.
Recommended various products to enhance their home network experience.
Advised customers on what peripherals would enhance computing experience.
Completed required certifications within 3 weeks.
. Provided exceptional help desk type customer service.
. Answered PC questions on the telephone
. Answered Technical questions on various computer components
. Provided help desk solutions to various computer related problems
. Supplied customers with computer solutions to various problems.
Symcor/EDS, Charlotte, NC 1999-
2009
Itran Operator
Served as the primary Itran operator for retail processing of first pass
items. Additional duties included restarting the stagers on a daily basis
to ensure that work captured on the Itran would complete its flow through
the network. Developed a method of quality control error tracking for Itran
area. Trained new employees on the Itran. Achieved employee appreciation
award for flexibility in work schedule to accommodate client's needs during
heavy tax season. Overcame major impact of Itran breaking in order to
control negative impact upon workflow until repair tech could come.
ORGANIZATIONS
Carolina IT Professionals Group
EDUCATION
Gaston College AA S Web Technologies May 2010
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