Jerome V. Ragland
Clayton, NC 27520
E-mail: *********@*******.***
Cell 919-***-****
Objective: To obtain employment with a successful company and exceed
requirements and expectations in a professional manner!
EXPERIENCE
2008-2009 Trans Tech Spec and Standards Progress Energy, Raleigh, NC
. Entering equipment request and changes into database to
create work
orders for field techs for preventive
maintenance for required
equipment.
. Search for equipment for installation and removing obsolete
for storage in appropriate area assign facility.
. Interviewing subject-matter personnel to get facts regarding
work orders submitted by maintenance supervisor, and test
specialist.
2003-2008 Warehouse Specialist/Point of Sales Engineer SMA
Microsystems,
Raleigh NC
. Loading and unloading trucks with forklift or pallet jack and
receiving inventory from different vendors and entering
product into web base inventory systems.
. Pulling orders from web base ordering system and preparing
for shipment to pacific store locations and responsibility
working with vendors to insure inventory is correct by doing
monthly schedule cycle counts.
. Loading and testing pos software for integrative systems
developed by others that computers accept where this required
understanding of manufacturing procedures and limitations
appropriate to use of a programming language.
. Interviewing subject-matter personnel to get facts regarding
work processes, and synthesizing the resulting data into
charts showing information flow.
. Operating and testing computer pos hardware consoles where
this involved choosing from among various procedures in
responding to machine commands and calibrations.
. Scheduling the sequence of programs to be processed by
computers where alternatives had to be weighed with a view to
production efficiency.
. Preparing documentation on cost/benefit studies where this
involved summarizing the material and organizing it in a
logical fashion.
. Disaster recovery diagnoses and repair for pos hardware
components.
1992-Present Construction Technician Ragland's Renovation,
Goldsboro, NC
. Engineering aid or technician and surveying technician
performing work directly related to construction.
. Construction inspector and construction representative
responsible for interpreting plans and specifications,
inspecting materials and workmanship, and insuring adherence
to safety requirements.
. Supervisor of crafts persons, equipment operators, or
mechanics engaged in construction work, provided that the
experience involved responsibility for interpreting plans and
specifications and inspecting workmanship for adherence to
such plans and specifications.
1997-2003 Developmental Technician Nova IC, Goldsboro, NC
. Group leader in community and residential recreation and
training programs.
. Work that demonstrated the ability to be responsible for and
to lead and train members of a job crew.
. Aid or assistant to professional or associate staff engaged
in work of a social services nature in
private, public welfare, government program, and community
organizations, or in voluntary activities.
CERTIFICATION
. Cisco Certified Network Associate, November 2002, Cisco
ID#CSO1052461
. Bioworks Certification Dec. 2009
EDUCATION
. Cisco Semesters 1 thru 4 - Cisco Networking Academy,
Goldsboro, NC
. Associate Degree -Mount Olive College
. Bachelors Degree- Mount Olive College, currently enrolled
SKILLS
. Protocols: RIP, EICRP, 0SPF,SNMP, VLAN, ISDN, TCP/IP, T1 AND
E1
. Software: Passport, Aspen, VMware, Ms Office/Word/Excel,
Power Point, Access Windows 2000 Pro, Cisco, Windows XP,
Windows Server 2003, Windows Vista
. Hardware :Firmware upgrade Reconfiguring hard drives, Network
installation, Cisco Routers, IBM compatible PC designing,
implementing and troubleshooting LANS and WANS, Scripted
store integrations