Sales Manager
Resume:
Joseph H. Osman
Chicago, IL 60626-6892
*********@*****.***
OBJECTIVE
A challenging position that will utilize my analytical, organizational,
communication, and problem solving skills.
SUMMARY OF QUALIFICATIONS
Highly motivated, accurate, thorough, precise, and detail oriented.
Excellent organizational skills.
Work well independently or as a member of a team.
Fast learner.
Computer literate: Microsoft Word, Excel, Outlook, PowerPoint, and
WordPerfect.
EXPERIENCE
Database Developer
Self-Employed, Chicago, IL. 8/2005 to Present.
. Research projects for a Clinical Psychologist.
. Database development using NGP (National Geographical & Political)
software for State Senator Jacqueline Collins (16TH District).
Credit Assistant
BJ's Wholesale Club, Natick, MA. 12/2004 to 6/2005.
. Reconciled and balanced debit and credit card accounts for 150 clubs.
. Processed and recorded wire transfer information.
. Resolved customer inquiries regarding debit card issues.
. Tracked debit and credit card transaction slips for storage and
retrieval purposes.
Credit Assistant
Mentor 4, Framingham, MA. 9/2004 to 12/2004.
. Same as above.
Sales Support Coordinator
Acosta Sales and Marketing, Marlborough, MA. 6/2001 to 3/2004.
. Investigated and resolved customer deductions and/or commission
deductions.
. Tracked and reported on manufacturer's funds.
. Processed ad claims for payment.
. Researched and analyzed credit information.
. Communicated with various departments and all levels of management
internally and externally to resolve issues.
. Organized and maintained vendor files for audit purposes.
Executive Administrator/Credit Analyst
Accountemps, Westborough, MA. 7/2000 to 6/2001.
Handled a variety of administrative and accounting duties for a medical
supply company, a software development company, and a food brokerage
company.
Office Manager/Fiscal Officer
Institute for Psychodiagnostic Interventions and Services, Chicago, IL.
2/1996 to 4/2000.
Supervised Intake Department personnel and clinical associates.
Drafted monthly budget, productivity, and billing reports.
Developed standard operating procedures for major aspects of operations.
Administered personnel records and payroll.
Handled client billing, accounts payable, accounts receivable, and bank
reconciliation.
Negotiated solutions to problems with clients, clinicians, and caseworkers.
Administrative Principal
Ray's Antiques and Imports, St. Petersburg, FL. 10/1992 to 1/1996.
Headed up all accounting functions and daily administrative work.
Directed daily store operations, merchandise presentation, and sales.
Bought merchandise.
Administrative Principal
Art + Industry, Chicago, IL. 5/1983 to 8/1992.
Specified hardware and software selection, installation, and loading.
Processed orders, prepared billing, and addressed client inquiries.
Conducted research, documentation, and system data management for all areas
of modern furniture and architecture design.
Production Coordinator
Pegboard Systems, Inc., Chicago, IL. 5/1981 to 3/1983.
Oversaw layout, paste-up, keyline activities and operation of the A.B. Dick
360 printing press.
Estimated job costs.
Maintained accounts receivable and payable books.
Produced monthly and quarterly statements.
Corresponded with customers, investigated and solved problems regarding
orders.
EDUCATION
University of Illinois, Chicago, IL.
Bachelor of Science - Management, 12/1980.
Wilbur Wright Junior College, Chicago, IL.
Associate of Science - Business Administration, 5/1978.
PUBLICATIONS
Sourcebook of Modern Furniture, Third Edition.
New York: W.W. Norton & Company, Inc., 2005.
Sourcebook of Modern Furniture, Second Edition.
New York: W.W. Norton & Company, Inc., 1997.
Sourcebook of Modern Furniture.
New York: Van Nostrand Reinhold, 1989.
AWARDS
Honorable Mention - 1997 ASID Educational Foundation/Joel Polsky - Fixtures
Furniture Prize.
REFERENCES
Furnished upon request.
Contact this candidate