Software Engineer Developer Sales .Net Call Center

TONY FEFERMAN, MCP, MCSD

**** *. ***** **., ( Aurora, CO 80015 ( ****.********@*****.*** (

720-***-**** Day/Eve.

Objective: Looking to obtain a Senior Software Engineer position with

growth-oriented company.

Summary: Dedicated software engineer experienced in all aspects of

development life cycle, object-oriented software programming, analysis and

engineering. Possesses solid analytical, technical, and organizational

abilities with strong sense of ownership and personal responsibility.

TECHNICAL Skills

Languages: C#.NET, VB.NET, ASP.NET, VB6, VBA, VBScript, JavaScript,

jQuery, T-SQL, HTML/DHTML/XHTML, XML/XAML, DOS/UNIX scripting,

3rd party s/w

Technologies: .NET Framework, WinForms, Win Services, Web Services, WCF,

WPF, ADO.NET, Silverlight, AJAX, JSON, SOAP, REST, COM, MS

Dynamics, RAD, Entity Framework

Tools: MS Framework, TFS, MS Dexterity, eConnect, SQL Reporting,

Crystal Reports, IIS6/7, SSIS, Visual Modeler, Visio, CSS,

Beyond Compare, various web dev tools

Databases: SQLServer7 - 2010, SybaseSQL, FoxPro6, Access, Oracle

PL/SQL

PROFESSIONAL HISTORY

Senior C#/.NET Developer, GoDaddy Software

2010-Present

Lead Application Developer, Pendum LLC (Bantek West, Inc.) 2002-2010

Application Developer, CSS Ltd. 2000-2002

Software Engineer, Eclipse, Inc. 1999-2000

Software Analyst, Norwest Bank Corp. 1997-1999

PROFESSIONAL RESPONSIBILITIES AND ACHIEVEMENTS

APPLICATION AND WEB DEVELOPMENT

. Developed new components and maintained Front of Site web applications

for eCommerce web-based software, converted classic ASP pages to .NET

pages and controls.

. Played a key role in activities that allowed financial services

company to increase sales through the improvement of existing

automation systems and redesign of a various company databases.

. Designed and developed a new ordering system that included external

web UI on Silverlight platform utilizing WCF on the back end and Win

Service for batch order processing.

. Designed, developed and supported a web-based payroll system that cut

the time spent on payroll entry process by 3 days/week and reduced the

paper flow in payroll department by 40%.

. Wrote 2-way C# .NET Web Services transactional application that

allowed interfacing with customer legacy JAVA Web Service on Apache

web server including increased security considerations.

. Consistently utilized SOA principals and multi-tier, distributed

application design to assure efficient program logic and data

manipulation in new as well as existing applications.

Resume Continues...

TONY FEFERMAN, MCP, MCSD

720-***-**** Day/Eve.

Page Two

SOFTWARE ENGINEERING

. Developed and implemented web-based and distributable software for

companies working in different industries and built and maintained Web

Services as well as COM components.

. Assisted customers in activities designed to increase profits and

bolstered sales by more than 30% per annum by customizing MS Dynamics

ERP system.

. Designed, implemented and utilized multiple relational and

hierarchical databases and developed user interfaces in C#: Windows,

ASP.NET, Silverlight and other technologies.

. Wrote batch processes, utilities, as well as SRS and Crystal reports

to provide critical information; very strong in SQL programming

writing stored procedures and SSIS packaging.

. Adhered to Agile methodology standards in processes related to

software development lifecycle.

PROJECT MANAGEMENT

. Managed various internal and external IT projects by gathering

business requirements, transforming them into technical designs,

identifying priorities and setting up schedules.

. Researched new technologies, presented ideas, made competent system

and application proposals and participated in decision making process

(Ex. Played a key role in major system conversion that resulted in

company being awarded the Microsoft "Vision Award").

. Proved to be adaptive to changes with ability to grasp concepts, learn

and apply information to creative solutions without sacrificing

deadlines.

. Effectively worked with others to develop alternative system and

software designs. Was an integral part of the technical advisory group

helping to make system decisions during multiple corporate

acquisitions and mergers.

PRODUCTION SUPPORT

. Directly contributed to reducing call center costs and increasing

efficiency by defining processes and implementing solutions that

allowed automating 70% of call center volume.

. Ensured the provision of maintenance, support, and documentation to a

variety of end users.

. Researched issues with production applications and provided

resolutions; planed and executed software version upgrade releases and

custom interfaces.

. Acted as liaison with manufacturers, software vendors including but

not limited to offshore developers, especially with regard to problem

diagnosis and resolution.

SOFTWARE ANALYSIS

. Performed test functions on applications by using various software

tools, or creating them, and running them in order to ensure accuracy

of the applications.

. Participated in designing, coding, testing, debugging, configuring and

documenting software solutions; performed peer code reviews.

. Communicated effectively with varied business and technical resources

receiving and giving feedback and using such constructively.

EDUCATION/TRAINING

B.S. State University of Aerospace Technology in [pic]

Moscow, Aerospace Systems/Computer Science

A.S., College of America, Computer

Technology/Networking

AmeriTeach Training (.NET)

CSS Certification Training

Contact this candidate