Customer Service Administrative Assistant

George Pearson

***** ******* **. ****** *******, CA 91351

Home661-***-**** E mail: ******.*********@*****.***

OBJECTIVE : Employee with excellent customer service experience is seeking a full time position

with an organization that can utilize my skills and abilities in the following key areas:

Microsoft Office XP Shipping, Stocking

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Excel, Word, PowerPoint 10 key

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Cashier Data Entry, 40 wpm

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Customer Service Alpha numerical Filing

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EXPERIENCE

Magic Mountain Valencia, CA

Cashier, Retail 9/02 6 /03

• Lead cashier, greeted all customers, answered incoming calls, sold merchandise, provided

excellent customer service, handled cash.

Long Beach Veterans Hospital Long Beach CA

Administrative Assistant Internship 6/06 7/07

• Answered incoming calls, transferred calls to other departments, data entry for mailing

lists, alpha numerical filing.

Dolphin International Inglewood, CA

9/08 – 1/09

• Unloaded trucks, packaged fish into boxes, loaded trucks, filler on assembly line.

Netbilling Valencia, CA

(CSR) Customer Service Rep 11/09 –9/10

• Took incoming calls, canceled online memberships, changed credit card information.

Placed sale orders, Handled refunds, replied to incoming emails from customers, assisted

with minor technical issues, utilized great customer service skills to assist customers with

all issues.

EDUCATION

Long Beach Job Corporation Center Long Beach, CA

7/07 – 8/07

General Education Diploma

Business Technology Trade 7/07 – 8/07

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