Customer Service Medical
Resume:
Sherri DeVoe
San Leandro, CA 94577
Cell: 727-***-****
Email: *************@*****.***
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OBJECTIVE:
. A challenging position with an organization which recognizes
individual challenges, offers advancement by proven performance,
experience, and ability.
QUALIFICATIONS:
. Years of extensive experience in customer service
. Standard office procedures and supervisory functions
. Excellent personal and written communication skills
. Proven ability to function independently or as a cooperative team
member
. Imagination and innovation in completing work assignments
. Demonstrate initiative and self motivation
. Ability to prioritize and remain focused on the essence of an issue
. Skilled at learning new concepts quickly while working well under
pressure
EXPERIENCE:
08/09-06/10 Frank Crum Clearwater, FL
Work Comp Processor
. Reported work related injuries for Frank Crum clients to TPA
. Coordinated initial medical treatment and drug testing for client's
employees
. Reported to clients the progress of their employees whom are out of
work due to injury
. Explanation of Frank Crum service fees to customers
02/01-07/09 Danka Office Imaging St. Petersburg, FL
Work Comp Assistant
. Day to day handling of work comp claims
. Coordinated medical care appropriate to the claim with the medical
community, adjuster, TPA, employee, and employee's supervisor
. Monitor medical progress and work status of all related injuries and
claims
04/99-02/01 KTL Truck Lines Largo, FL
Work Comp Administrator
. Reported all injuries for drivers and non-drivers to insurance company
. Reported motor vehicle accidents and cargo claims
. Performed employment verifications
. Managed drug testing, cleaning and scanning of driver logs
REFERENCES:
. Available upon request
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EDUCATION:
1972 Laporte High School Diploma LaPorte, IN
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