Objective
I would like to obtain a job at a company where I can excel in a customer
service position and further broaden my people skills, while strengthening
your company and finding new ways to improve customer satisfaction.
Education
Graham Kapowsin High School, Graham, Wa.
September 2006-June 2009
High School Diploma
Pierce College, Puyallup, Wa.
January 2010
Obtained College Credits while enrolled
Skills
Almost four years of solid customer service experience, as well as two
years of office experience. Extremely proficient on Microsoft programs, as
well as on the computer in general. Able to manage multi-line phone systems
or any other task than needs completion. I also have two years of
experience working on a cash register, as well as handling money and
extensive sales skills.
Experience
> Java 2 Go, Graham, Wa.
January 2009-Current
Barista
Responsibilities include making drinks for customers while keeping the
coffee stand organized and maintaining a strong customer base as well as
managing the register and completing opening and closing procedures
proficiently.
> Major Wire Screen Media, Puyallup, Wa.
June 2008- Current
Office Assistant
Responsibilities include filing client forms, handling billing sheets and
bills of lading, as well as dealing with customer orders and assisting the
office manager in any tasks needing completion. Worked full time, but
currently filling in when extra help is needed.
> Mama Stortinis, Puyallup, Wa.
April 2008- May 2009
Hostess
Responsibilities included opening and setting up restaurant, seating guests
and setting up tables according to group size, completing to-go orders,
working register and assisting managers with any tasks requested.
> Kassie's Corner, Graham, Wa.
November 2007-April 2008
Barista
Responsibilities included making drinks for customers as well as providing
exceptional customer service, managing register, and completing cleaning
duties.
> Pink Coconut,Graham, Wa.
June 2007-October 2007
Sales Associate
Responsibilities included closing and opening store, maintaining a clean
and organized environment, checking in new customers, selling and promoting
products and tanning packages. Also worked the register and completed
closing procedures.
References
Available upon request.