Human Resources Customer Service

Candy Perkins

***** ******* **., *********, ** **273

Mobile: 704-***-**** E-mail: ************@*******.***

CAREER OBJECTIVE

Human Resources Management Professional seeking opportunities where

experience in coaching, staffing, program development and management,

employee relations, and talent management will enhance a company's overall

strategic plan and direction.

PROFESSIONAL EXPERIENCE

SENIOR HUMAN RESOURCES ASSOCIATE

2005 to

Present

Goodrich Corporation, Charlotte, North Carolina

. Leverages advanced search tools to identify ideal candidates and

remain abreast of corporate regulations and government requirements.

. Seeks, interviews, and extends job offers for Goodrich's headquarters

employing 200 employees.

. Adheres to Equal Employment Opportunity (EEO) Laws in selecting

applicants for available positions.

. Effectively supports human resources systems for business unit

locations of 400 users.

. Manages projects, conducts Web-based searches for candidates, and

coordinates all aspects of the hiring process.

. Trains new staff on company policies and procedures and human

resources system.

. Exhibits exceptional attention to detail in effectively tracking goals

and objectives for I-9 E-verify implementation.

. Tracks company I-9 compliance pertaining to incorrect and incomplete I-

9 documentation and work authorization while distributing monthly non-

compliance reports to human resources contacts.

. Demonstrates strong critical thinking skills in establishing key goals

for client and conducts HR process planning.

. Collaborates with Compensation Team during implementation of

Compensation Management system.

SENIOR STAFFING SPECIALIST 2004 to 2005

Spherion, Charlotte, North Carolina

. Created workforce plan, and sourced and hired Contract and Regular

professionals for various clients.

. Extended Human Resources expertise in the formulation of mission

strategies and business planning initiatives.

. Supervised and coached employees while promoting positive work

environment and employee performance.

. Identified and hired personnel which included Forklift Operators/

Operations Managers and Assemblers.

. Applied outstanding prioritization skills in staffing high-level

administrative positions and customer service associates.

. Negotiated cost per hire and maximized use of client/vendor

relationship through proactive search tactics and resourcefulness.

. Organized career fairs with UNC-Charlotte and Central Piedmont

Community College and spearheaded efforts of Spherion open house.

. Provided feedback to employees with respect to successful interviewing

and resume preparation.

. Handled termination process including conducting exit interview and

correspondence with Payroll.

. Maintained job postings within internal job board and external job

boards i.e. Monster, CareerBuilder and Hotjobs.

HUMAN RESOURCES GENERALIST 2003 to 2004

AIG, Alpharetta, Georgia

. Provided outstanding Executive Recruiting and Management services by

developing search specifications, launching numerous sourcing

strategies to fill positions, and providing weekly status and activity

reports to clients.

. Identified and hired candidates for roles such as Accountants,

Customer Service Representatives, Underwriters, Claims Support and

Marketing for Agency Auto Division of 500 employees.

. Supported two divisions of 650 personnel for Agency Auto and Claims

Divisions.

. Conducted on-campus recruiting efforts and delivered presentations at

various colleges and universities.

. Successfully grew workforce of 150 by sourcing and hiring for new

Claims Division in Greenville, South Carolina.

. Streamlined staffing processes and enhanced service by introducing new

processes and procedures.

. Counseled employees on career development while promoting positive

work environment.

EDUCATION / DEGREES

DeVry University: Master Human Resources Management; B.S. Business

Administration

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