Sales Customer Service

C ather ine E. Wandoff

**** ****** **** **

Grand Rapids, M I 49546

(C) 231-***-****

**********@*****.***

Background Summary

Results oriented, highly motivated sales professional with over ten successful years of experience in pharmaceutical sales

seeks a sales position with focus medical equipment.

Professional Experience

GlaxoSmithKline Pharmaceuticals, Grand Rapids, MI August 2008-

Present

Senior Executive Immunization Specialist Represent vaccine options for pediatric and adult vaccine preventable

diseases. Establish need for vaccination; provide education and in-services to offices utilizing the vaccines. Work with

health systems, hospitals, health departments and physician offices to implement new products and/or protocols. Assist

customers in improving vaccination rates by utilizing education for staff and/or patients. Assist customers manage their

inventory and distribution from direct source or wholesalers.

Acknowledgments: Spirit awards – converting large accounts to GSK products, assisting in getting new vaccine added

to insurance formulary, and successfully converting one of the major medical systems to the GSK vaccine portfolio as well

as educating and empowering customers to access vaccines of choice.

Involvement: Sales Validation Process group member. Strategize to implement a new sales model for the vaccine unit.

Taking large systems, down through small clinics and how the sales process needs to be adjusted.

AstraZeneca Pharmaceuticals, Saginaw, MI February 2008 – July 2008

Professional Sales Specialist. (Respiratory Specialty) Represent company with multiple respiratory products to

allergists, pulmonologists, otolaryngologists, and pediatricians. Continue education and increase knowledge and market

share by building strong business relationships with appropriate staff and physicians.

Acknowledgments: Leader Among Peers, and monetary recognition for immediate impact in field

GlaxoSmith Kline Pharmaceuticals, Traverse City, MI April 2000 – January

2008

Senior Executive Pharmaceutical Sales Representative . Represented company with multiple medications.

Responsible for increasing product market share by building business relationships with physicians and staff. Successfully

influencing their prescribing habits through on-going education and customer service. Focusing mostly on General

Practice, Family Practice, Internal Medicine, Urologists, and Endocrinologists, as well as Diabetic Educators. Experience

in multiple disease states, specifically diabetes, anti-depressants, and antibiotics.

Activities and Acknowledgements:

Facilitated meetings and product breakouts 2002-2007 Leadership Training 2004

Training Development 2005 Diversity Champion 2004,2005

New Hire Trainer 2005 Rep of the Semester 2002,2007

Received multiple Spirit Awards 2001-2007 Emerald Tier Winner 2002,2003

PCRM Planning Committee 2005 Ruby Tier 2004

Mentor for new hires 2003-2005 Rising Star Awards 2007

Assisted in Interviewing New Hires 2003-2007 TST Team Award 2002, 2003

Education

Ba

of Arts, The University of Michigan, Flint, MI Major in Communication Minor in Health Care Administration

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