Customer Service Representative
Resume:
Domnall MacTorcaill
Springfield, Illinois 62704
Objective: Seeking full-time employment in which to utilize my experience and
education
Office Skills:
Proficient in Microsoft Office Word and business writing
Highly organized and efficient; able to work independently and as a member
of a team
Excellent attention to detail
Possess strong oral and written communication skills
Typing speed 60+ words per minute
Customer Service Experience:
Experienced in providing front-line customer service including cold calls and
conflict resolution
Familiar with university departmental research conducted via telephone
Solicited sales of services and products
Manual Experience:
Performed landscaping tasks for grounds including lawn care and
planting/maintenance of shrubbery and flowers
Experienced in usage of basic garden tools and lawn equipment
Able to lift 50+ lbs
Employment:
State Journal Register Springfield, Illinois
Newspaper Carrier
Kelly Services Springfield, Illinois
Mail Sorter/File Clerk
Express Employment Professionals Springfield, Illinois
Customer Service Representative
Direct Marketing of America Springfield, Illinois
Customer Service Representative
Lincoln Land Community College Springfield, Illinois
Groundskeeper
Education:
Lawrence Education Center Springfield, Illinois
Office Certifications 2005-2009
Certificate of Completion, Office Filing
Certificate of Completion, Data Entry I
Certificate of Completion, Software Applications I
Lincoln Land Community College Springfield, Illinois
Independent Coursework 2005-2007
Southern Illinois University of Carbondale Carbondale, Illinois
Bachelor of Arts, History (in progress) 1993
References: Available upon request
Contact this candidate