Assistant High School
Resume:
Chicago, IL Email:
***** **********@***.**
m
Lorraine Moore
Objective Assist in the growth of an organization or
department by utilizing my skills and experience.
Experience 2010-Present LiveOps Santa Clara, CA
Phone Operator
Take incoming calls that are being routed to my
home phone which are from customers who have
recently viewed an infomercial advertising products
and/or services they might be interested in. I
place the orders by taking their credit card
numbers and personal information. I include
additional up sells and/or magazine offers. I
answer any necessary questions.
2005-2010 Chicago Public Schools Chicago, IL
Substitute Teacher
Day to day substitute. Traveled from school to
school daily. Followed curriculum that was left by
the absent teacher or provided students with
classroom work. Taught elementary grades
kindergarten to eighth and high school.
2008-2009 University of Chicago Chicago, IL
Secretary
Responsible for the alumni hotline. Answer, handle
and/or field calls made to the hotline as it
pertains to gift giving, problems, etc. Also
handled multiple requests from the Director,
Assistant Director(s) or other personnel as it
pertained to university alumni. Duties included
calling or mailing invitations to alumni events,
completing expense reports, creating databases or
spreadsheets to hold information, maintained
calendars and other mailings and clerical duties.
2003-2005 W.H.I.T. Group LLC/DBA Subway Chicago,
IL
Owner/Franchisee
Responsible for the majority of the clerical duties
of a Subway Restaurant including but not limited to
scheduling, money management and expense
maintenance, opening and responding to mail
correspondence, weekly and monthly reporting and
accounting. Duties also included supervising,
baking, prepping vegetables and maintenance and
clean up.
1986-2003 Blue Cross Blue Shield of IL Chicago, IL
Programmer, Underwriter, Assistant Marketing Rep
Responsible for the resolution of incoming request
via phone and/or writing letters. Also responsible
for maintaining databases, creating, editing and
maintaining computer programs, assisted internal
personnel with internal forms and documents.
Answered phone, distributed mail and reviewed
applications.
Education 1997-1998 DePaul University Chicago, IL
Certificate
Computer Career Program - An accelerated computer
program for college graduates interested in making
a career change.
1979-1985 University of IL at Chicago Chicago, IL
BS - Management
Hobbies Reading, bowling, traveling.
References Professional and personal references are available
upon request.
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