Manager Management

Nilanjana Dutta

314-***-**** • ********@*****.**.**

Profile

Master of Business Administration graduate student seeking an opportunity in International business, marketing,

or management. Currently, pursuing further studies in Master of Arts in International Studies. Highly motivated

quick learner with keen attention to detail and strong sense of personal responsibility, ready to rise to next

professional challenge.

Core Competencies

Skilled in managing and navigating intercultural relationships.

Expertise in cultural and linguistic immersion.

Fluent in English, Hindi and Bengali.

Experience working in India and United States.

Professional Experience

2008-2009 Lindenwood University, Graduate Assistant Saint Charles, MO

Assist Chair of Butler Library, Lindenwood University with market research and analysis.

Conduct competitor scan of local, regional, and national Library programs.

Support Coordinator of Librarian Preparedness for Business Programs.

Prepare and organize project materials for students.

Assess the updating of latest books in library in timely fashion

Assess online library catalogue on timely basis and check- up with course books.

Maintain and organize books and student records.

Report selected projects results to supervisor.

2008-2006 The Chambers, Taj Mahal Hotel, Guest Service Officer New Delhi, India

Co-coordinating with all the VVIP functions.

Handling special request of all Top decision makers.

Menu – Planning for the various functions (Breakfast, Lunch, Dinner)

Taking care of all the various menus in the department

Ordering for the outlet.

Liaison with the Front office department regarding all group bookings.

Supervising the shift.

Dealing with the guest request for Room bookings in various Taj Hotels in and outside India

Placing orders for various cakes & flower deliveries of members

Liaison with the credit department for all the payments.

Taking Care of various Hampers during Festivities.

Maintaining the data base of all the members.

2006 – 2005 The Maurya Shereton Hotel, Food and Beverage Coordinator New Delhi, India

Joined as Room Service as (RSOT).

Being the official Lady Valet of the Hotel; valeted for various eminent Personalities - Queen Of

Jordan, Princess Of Duke, Official Lady Valet For Lady De Rothschild, Ms. Aishwarya Rai (Bolly

Wood Actress & Ms. World -1994), Ms. Bipasha Basu (Bolly Wood Actress), Senior Manager to

STARWOOD COMPANY

Part of the Butler team of various head of the state visit – U.S. Delegation, Russian Delegation.

Successfully completed inter-departmental training in all the F&B outlets of the hotel.

Received lot of appreciation letters from the guest.

Transferred to The Coffee Shop (The Pavilion) busiest coffee shop of the town within a span of 6

months as a hostess.

Education

2010 Masters Of Arts in International Studies, Linden wood University, St. Charles, Mo

2009 Master of Business Administration, with Emphasis in Marketing, Linden wood University, St Charles, MO

2007 Bachheularate in Hotel Management, IHM Meerut, U.P., India

Projects

Dissertation – Hospitality Management and its global effects

Skills & Interests

Expert user of Word, Excel, and PowerPoint

Passion for Travel.

Practised Classical Indian Dance(Bharatnatyam) for 9 yrs.

Completed the beginners and Intermediate – 1 in Salsa, Disco from SDIPA (Shaimak davar Institute of

Performing Arts)

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