Customer Service Sales Representative

Sherri Walthour

P/O ****

Torrance, California **504

562-***-**** lv Msg thank you !

OBJECTIVE

Objective

To continuously build my Career advancement opportunity in a dynamic work

environment where my experience and education may be fully utilized, along with

detailed communication skills and extensive work experience.

Dec 2009 - Present

Long Beach Memorial Hospital, Long Beach

Long Patient Care Assistant - Neuroscience.

• Support assigned Medical staff which include AUM and registered nurses with up

to 18 patients daily with required procedures

• Chart various procedures applied to patients in a timely manner.

• Monitor all patients while on duty for any medical changes

Provided assistance to families of all assigned patients as well as any others within the

hospital compound.

Sept 2005-2009

Sales Alcoa Fastening systems, Torrance

Sales Representative / Asia-Pacific Rim

• Supported assigned accounts representatives with their various foreign accounts.

• Processed orders, expedite and follow-up to insure on time delivery of products.

• Periodically processed paperwork for the visitation of no citizen from Japan to

with our sales staff to resolve and expedite customer sales issues...

• Provided assistance to customers in sourcing aircraft related products by

contacting other aerospace hardware suppliers and manufacturers.

• Consistently provided excellent customer service and support.

December 1997 - August 2005 Honeywell HPG Torrance, CA

Customer Sales Representative / Airline Sales

• Responsible for supporting and managing assigned accounts

• Customer focal point for providing quotations, processing orders, expedite and

follow-up to insure on time delivery of products.

• Provides assistance to customers in sourcing aircraft related products by

contacting other aerospace hardware suppliers and manufacturers.

• Monitor order performance

• Prioritize expedited requests and coordinate with buyer planner sites to ensure

on-time performance

• Periodically resolve for accounts receivable dispute resolution

• Review and authorize customer product returns

• Participate in team meetings, process improvement teams, and other activities as

assigned

• Support and participate, as appropriate, in customer program review and visits

Worked at Various other Companies:

(Detailed information upon request)

Federal Express- Los Angeles 1997-2010

Los Angeles Red Cross- Wilshire Branch 1986-1990

Good Samaritan Hospital –Heart Institute 1990-1994

O’Melveny and Myers 1985-1986

Education United Education Institute Huntington Park, CA

• Medical Assistant Field

Miami Dade Community College

1971-1974 AA and AS Degree - Elementary Education

Minor in Secretarial Education

Florida International University Miami, Florida

1974-1976 Special Education- Elementary K-grade

SYSTEMS: HP3000, AS400,WINDOWS

ERP APPLICATIONS: BPCS, MASTERPACK, DYMAX

SOFTWARE: MS Word, Excel, PowerPoint, Explorer

Skills

Computer literate on various programs,

2009 BLS Certified CPR and Lift Support

2008 Customer Service Training

2001 Green Belt Training, El Segundo

9/2000 MS Excel 97 Advanced, Torrance

Certificatio

ns

2008 Trained EHS & 5S Audit Training

Reference

upon

request

Contact this candidate