Customer Service Representative

Location:

Posted:

October 11, 2010

Katie A. Lickert

*********@*****.***

Home: 315-***-****

OBJECTIVE

Seeking a position as a customer service representative with a progressive, pro-active firm that can

utilize an individual with an exceptional work ethic, excellent communication and organizational

skills, resourceful problem-solving skills, and a proven ability to interact with people.

EDUCATION

Bachelor of Arts in English; Buffalo State College, Buffalo, New York, December 2008

SKILLS & QUALIFICATIONS

• Excellent communication and organizational skills

• Proficient in Microsoft Office (all programs)

• Friendly personality

• Type 60 WPM

WORK EXPERIENCE

Adjunct English Instructor; Indian River State College, Fort Pierce, Florida

• April 2009- June 2010

• Part-time instructor in English and Language Arts

• Worked closely with Department Supervisor in updating and writing new curriculum

Squid Lips Overwater Grill; Sebastian, Florida

• February 2009- June 2010

• Highly successful ratings for service performance reviews

Olive Garden Restaurant; Amherst, New York and Vero Beach, Florida

• August 2005- February 2009; July 2010- Present

• Highly successful ratings for performance reviews

• Server and hostess

REFERENCES

Dr. Anthony Iacono, Associate Dean at Indian River State College 772-***-****

Cynthia Brennan- Jones, English Curriculum Developer 772-***-****

Jodi Anderson, Office Manager 772-***-****