Manager Staff

SUMMARY PROFILE

Highly dependable, well-organized, and performance focused professional

with more than 12 years of dynamic leadership experience in planning,

directing, and coordinating operations and fiscal activities of business

from ground up. Consistently excel under extreme pressure and quickly adapt

to changing priorities. Posses well honed leadership skills complemented

with stellar communication and interpersonal skills. Demonstrate ability to

work with professionals from all levels of organization, with extensive

background in developing and implementing processes to boost operating

quality and organizational efficiency.

KEY STRENGTHS

. Leadership and Supervision

. Strategic and Tactical Business Planning

. Full P&L Management

. Accounts Payable / Receivable

. Process Improvement and Optimization

. Relationship Building

. Staff Hiring, Training and Development

. Independent Decision Making

CAREER OVERVIEW

Emerson Label Company Inc. ( Chatsworth, CA

Office Manager Jan 1998-Mar 2010

. Singlehandedly managed the operational and fiscal activities of business

from ground up, including staffing levels, budget, and financial

objectives

. Established and implemented customary practices and systems to boost the

operating quality and efficiency of business

. Assessed the feasibility as well as documented business processes and

issues; formulated solutions to boost organizational efficiency

. Assumed full responsibility for customer services, quoting, order entry,

proofing artwork, scheduling jobs, shipping, invoicing, accounts payables

/ receivables, and quarterly and annual reports

. Coordinated staff functions in developing, analyzing, and preparing

comprehensive reports

. Provided strategic leadership and direction to staff in compliance with

company policies and procedures

. Performed a variety of HR functions, including interviewing, hiring new

staff, as well as providing employee orientation

. Coached and mentored new staff as well as provided career development

advice to various personnel

. Outlined employee goals and completed employee performance reviews

. Organized staff schedules which includes work assignments/rotations,

employee training, employee vacations, employee breaks, overtime

assignment, back-up for absent employees, and shift rotations

. Worked closely with staff in resolving outstanding issues

. Utilized various business applications and software, such as MS Office

Suite, QuickBooks, Q & A, and Adobe Illustrator on a regular basis to

create reports, charts, and spreadsheets

CREDENTIALS

Completed various coursework in Bookkeeping ( U.S. Career Institute, Fort

Collins, CO

TECHNICAL EXPERTISE

MS Word QuickBooks Adobe Illustrator Q & A

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