Data Entry Customer Service
Resume:
JOHN BANKHEAD
****************@*****.***
To Whom It May Concern,
My name is John Bankhead and I am currently looking for an
opportunity to maximize my medical record and call center experience to
help further an organization or company as well as advance my knowledge of
the healthcare industry.
I have an extensive knowledge of Microsoft Office Suite, Microsoft XP
Professional, Excel, MS Outlook, SoftMed, Epic, IDX,Lotus Notes, Versatile,
PeopleSoft, HRIS, Word and Power Point. I am also knowledgeable of all
HIPAA & JCAHO Policies and Regulations as well as basic knowledge of
Medical Terminology. My key attributes are my attention to detail, my
dedication to team work, my strong work ethic, my organization &
communication skills, and my ability to learn quickly.
Please note in regards to my resume: Short employment stints are
mainly due to employment through Staffing agencies or Temp services. In
these instances, the assignment was completed, consequently ending with
short stints of unemployment.
In short, I would bring constant level of dependability,
responsibility, team work, accountability, productivity and maturity to
your office. Thank you for your consideration.
Sincerely,
John Bankhead
OBJECTIVE
Obtain a stable position that would best utilize my skills and abilities,
as well as offer advancement opportunities for a dedicated individual.
SUMMARY OF SKILLS
. Effective & Efficient Knowledge of HIPPA & JCAHO Policies.
. Excellent Listening Skills
. Basic Knowledge of Medical Terminology
. Efficient Knowledge of PeopleSoft
. Excellent Communications Skills
WORK EXPERIENCE
Human Resource Clerk
11/09-8/10
Kaiser Permanente for Rose International Staffing
. Routing Disability Claims to HR Reps and Analyst.
. Data Entry using Case Management,HRIS & RiskMaster Programs
. Processing Doctors First Report's for HR Rep Distribution
. Processing EDD Disability Claims
Medical Records Clerk
2/08-3/09
Alta Bates Comprehensive Cancer Center Oakland, CA
. Filing and retrieving medical records and files
. Data entry and inventory Control
Human Resource Assistant
8/07- 11/07
American Red Cross (via Spherion Staffing) Oakland, CA
. Creating and coordinating materials and records for blood drives
. Data entry using Desktop Publication application
. Shipping & receiving
Eligibility Updating Clerk
11/06 - 8/07
Delta Dental of California San Francisco, CA
. High volume of data entry of eligibility applications
. Internal and external customer service
. Maintaining accuracy of personal health information
Mail/Facilities Clerk
4/06 - 9/06
Alameda Alliance Healthcare (via Certified Staffing) Alameda, CA
. Shipping & receiving
. Distribution of mail
. Assist in facilities maintenance
. Inventory control and data entry
Mail/Records Coordinator
12/05 - 3/06
Physicians Integrated Medical Group San Francisco, CA
. Shipping & receiving
. Distribution of postal mail and medical claims
. Data entry
. Filing & retrieving of medical records and claims.
Administrative/Human Resource Assistant
7/05 - 12/05
Kaiser Permanente (via Spherion Staffing) Oakland, CA
. Processing & shipping of employee documents
. Data entry
. Filing, retrieving and transporting of medical documents and bills
. Copying and faxing
Records Clerk
4/05 - 6/05
McKenna, Aldridge & Long LLP San Francisco, CA
. Records inventory
. Data entry
. Sorting, retrieving and filing of records
Record Administrative Assistant
5/04 - 8/04
Department of Energy (via Starzz Management) OAKLAND, CA
. Records inventory
. Data entry of federal contracts and grants
. Faxing and mail distribution
Administrative Specialist III 10/02-12/03
Kaiser Permanente (via Ascot Staffing) OAKLAND, CA
. Reconciling staffing reports for medical surgical unit
. Typing letters and documents
. Data entry
. Filing, faxing, and distribution of mail
. Inventory control
. Special handling of confidential documents
Records Clerk 11/01-4/02
Environmental Protection Agency (via ASRC Staffing) ATLANTA, GA
. Use versatile program to track and prepare records
. Inventory control
. Prepare records for disposition
EDUCATION
2009 CBSPD Based Sterile Processing Course, Sacramento, CA
Certificate of Completion of Sterile Processing Technician II
1999-2001 Georgia Institute of Science and Technology
REFERENCES AVAILABLE UPON REQUEST
Contact this candidate