Customer Service Medical Assistant

Alfred Velasco

**** ********* ******.

La Palma, CA. 90623

714-***-****

*************@*****.***

OBJECTIVE

Looking for a challenging and rewarding position in the medical

field as a Medical Assistant and X-ray Technician

STRENGTHS

• Proficient with Mac, Windows OS, Word, WordPerfect,

Excel, and PowerPoint

• Management experience of 6 years in customer service

• Able to quickly identify problems and successfully implement

solutions

• Performed daily clerical functions: phones, typing, filing, and

customer service

ACCOMPLISHMENTS

• Help set up and organize database in improving company’s filing

systems

• Administered and helped the company in acquiring the contracts

for AT&T and DIRECTV systems

• Directed the customer service, technical support and maintained

an extensive computer network

• Conducted in recruiting, interviews, hiring new staffs and helped

set up training programs and safety procedures

• Extensive experience in project management, warehouse

operations and inventory control

EXPERIENCE

First Care Industrial Medical and

Orthopedic Center, Garden Grove, CA. 8/2008-11/2008

Extern-Back Office Medical Assistant and X-ray Technician

Assisted in back office duties as a medical assistant and X-ray

technician. Interview patients, measure vital signs, such as pulse

rate, temperature, blood pressure, weight, and height, and record

information on patients' charts. Operate x ray, electrocardiograph

(EKG). Prepare treatment rooms for examination of patient.

Smartech Communications, Carson, CA.

Telephone Technician, 4/2004-8/2008

Installed, upgraded and troubleshoot AT&T’s telephone lines.

Expert knowledge of telephone tools and of using company

equipment such as telephone meters, usage of 32 ft. ladders, boom

trucks and safety equipment. Worked on telephone poles as high as

32 ft. and worked on street manholes.

Smartech Communications, La Puente, CA.

Site Manager/ Field Supervisor, 4/2001-3/2004

Managed, supervised and home quality control inspector for the

home service provider for DIRECTV. Managed, supervised and

trained over 30 field technicians.

EDUCATION

Modern Technology School, Fountain Valley, CA. 1/20-11/20

Nationally Certified Medical Assistant -NCMA

Certified X-ray Technician - XT

Computer Education Institute, Carson, CA. 2/1997-2/1998

Certified A+ Technician

Microsoft Certified Professional

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