Customer Service Data Entry

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Mercrede Nop

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*** ****** ***., # ***, **** Beach, CA 90802

Home 562-***-****, *********@*****.***

CAREER OBJECTIVE

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Position within an industry utilizing my communication and academic

background.

SKILLS

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MS Windows, Word, Excel, PowerPoint, filing, data entry, faxing, copying,

internet, monetary, credit card, and cash register transactions. Type 40

wpm.

EMPLOYMENT HISTORY

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Program Leader 2009 to Present

Marian Anderson Elementary, Compton, CA 90222

. Created lesson plans.

. Offered home work help.

. Assisted students with the Reasoning Mind Program component.

. Taught enrichment activities.

. Coordinated recreational activities.

. Implemented behavioral plans.

Library Assistant 2007 to 2008

Long Beach City College, Long Beach, CA 90806

. Managed and trained student assistants.

. Checked out books and laptops to patrons.

. Checked in books.

. Executed fines and fees.

. Performed customer service, security, data entry, filing, answering

phone, book repair, and faxing documents. Implemented library policy.

. Processed newspapers, books, and periodicals

. Shelf read books.

. Shelved books.

Math Tutor 2005 to 2006

California State University of Long Beach, Long Beach, CA

. Helped students comprehend and grasp mathematical concepts.

. Taught students effective study habits.

. Assigned homework problems.

Student Assistant 2002 to 2005

Long Beach City College, Long Beach, CA

. Performed customer service.

. Shelved books.

. Carried out monetary transactions.

. Involved in inventory procedures.

. Performed filing, data entry, and mail delivery.

. Checked-out books to patrons.

. Handled security procedures.

. Executed fines and fees.

Waitress/Cashier 1998 to 2002

Pick Up Stix, Long Beach, CA

. Performed customer service.

. Carried out monetary and credit card transactions.

. Generated sales of cuisine and beverages.

. Helped with catering orders.

. Maintained facility cleanliness.

EDUCATION

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B.S., Finance

California State University of Long Beach, Long Beach, CA

A.A., Business Admin

Long Beach City College, Long Beach, CA

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