TELEPHONE: 818-***-****
EMAIL: **@*****.***
JACK HAKOBYAN, MBA, PMP 837 E. Santa Anita Ave. ~ Burbank, CA 91501
Software Developer and Project Manager with over 10 years of progressive
experience designing, deploying, and administering customized business
software applications. Authors, tests, and launches software architectures
designed to improve business processes and reduce operational costs.
Professional strengths include excellent problem resolution skills, a
customer-focused work ethic, and active leadership of technical teams.
Expert in SDLC, PDLC, and OOAD development methodologies; notable projects
include:
PHYSICIAN CREDENTIALING SYSTEM
Created an automated system to validate physicians' credentials; replaced a
manual process that required 30 minutes to complete with an application
that allowed instantaneous validation through integration of key systems.
FAX AUTHORIZATION SYSTEM
Integrated a faxing application to seven other application designs to
facilitate a 99.5% uptime of a business authorization platform, ensuring
business continuity and cost management.
PROFESSIONAL EXPERIENCE
COGNIZANT TECHNOLOGY SOLUTIONS, Woodland Hills, California November 2008
- Present
Application Manager/Project Manager
. Handle a project portfolio with a total development and implementation
budget of $1 Million.
. Guide the effective integration of HIPAA-compliant applications and IT
infrastructures for organizations in the Healthcare industry.
. Research and analyze customers' business requirements and lead cross-
functional onshore and offshore resources in the development, test,
launch, and administration of new software architectures.
. Align all project phases with best-in-class software development life
cycles (SDLC) and product development life cycles (PDLC) to ensure
quality output of project deliverables.
. Direct financial project functions, including procurement, billing, and
issuing and executing change orders.
HEALTHNET, Woodland Hills, California August 2003 - November 2008
Programmer/Project Lead
. Defined business requirements through coordinative efforts with Business
Analyst and end-users to develop efficient and reusable software
applications.
. Managed client expectations with regard to project deliverables and
technical enhancements to products.
. Developed custom libraries, user controls, and validation functions used
across multiple projects.
. Authored, tested, and implemented database scripts, TSQL queries, stored
procedures, and triggers.
WELLPOINT HEALTH NETWORKS, Woodland Hills, California January 2000 -
August 2003
Senior Programmer/Analyst
. Used design and analytical tools - UML, OOD, Visio, and Erwin - to create
analytical and design documentation during pre-and-post development
stages of the software development.
. Designed a risk management application in Visual Basic; involved in all
phases of application development.
TECHNICAL SKILLS
LANGUAGES: C#.NET, VB.NET, ASP.NET, ADO.NET, JAVA, Visual FoxPro, Visual
Basic, XML
MANAGEMENT APPLICATIONS: Microsoft Project, PlanView, Visio, PeropleSoft
COMPONENTS: Web Forms, Win Forms, GUI Development
DATABASES: Oracle 9i/8i and Microsoft SQL Server 2005/2000/7.0
EDUCATION CERTIFICATIONS
Master of Business Administration Project Management Professional
(PMP)
AMERICAN UNIVERSITY OF ARMENIA Microsoft Certified Application Developer
(MCAD)
Microsoft Certified Professional (MCP)
Bachelor of Science, Computer Science
YEREVAN STATE UNIVERSITY