Greetings!
Thank you for this opportunity to apply for this position. As you will see
in my accompanying resume, I have over 15 years of positive experience as
an Administrative Assistant and Receptionist. In the latter position, I
have managed as many as 30 incoming lines for multiple departments. In an
administrative capacity, I have over 10 years of experience using Microsoft
applications, including familiarity with the entire Office suite and
programming Access templates. A specialty of mine has been developing Excel
spreadsheets in order to streamline their efficiency. I also have
experience with Patient Check in and Check out, Collecting Co-Pays, and
Scheduling future appointments using Kareo Medical Billing Software.
Over the last 4 years I have had Property Management experience with our
Florida Properties, From writing ad copy to get choice rentals, Getting the
right rental price, Checking referrals, Along with Property preparation for
move in and after move out.
I also have experience in billing and payroll processing functions, along
with other Human Resource applications based on PeopleSoft and Bullhorn
programs. In my previous position, I mastered Survey Monkey for various
marketing applications.
In my overall career, I have extensive experience managing office staff,
and have always prided myself on delivering superior service and
maintaining a professional demeanor with both internal and external
clients.
In a phrase, I am looking for a position with a local company that has a
strong market presence and an opportunity for growth. I am a dedicated,
enthusiastic and reliable worker, and sincerely believe that my experience
and positive attitude would be an excellent addition to your team.
I hope to have an opportunity to discuss your requirements further, and
look forward to hearing from you.
Best regards:
Diann Holland
Lenexa, Kansas. 66220
Ph: 913-***-**** Cell: 913-***-****
****************@*****.***
Diann Holland
Lenexa, Kansas 66220
Ph: 913-***-**** Cell: 913-***-****
****************@*****.***
Capabilities:
- Tenured office manager in both small company and larger corporate
environments.
- Five years of Property Management Experience with our rental
properties in Florida.
- Experience processing Payroll.
- Extensive experience with Microsoft applications, including Word,
Access, Excel, PowerPoint, Outlook and Publisher.
- Front office and client service skills, with experience managing as
many as 30 incoming telephone lines and directing multiple office
support personnel.
- Experience with Kareo Medical Software, Check-in and Check out of
clients, Collecting Co-pays and scheduling future appointments with 3
plus doctors.
- Successful history scheduling and managing corporate meetings and
events.
- Experience in processing resumes and making employment
recommendations.
- Successful team building skills
- Past department manager with five FTE reports, directing weekly work
schedules and overseeing support staff hire/fire.
- Tenured online sales developer, operating multiple e-commerce sites
promoting direct sales of consumer and business products.
- MS Access form design and programming experience.
- Experience with developing surveys and testing applications using
"Survey Monkey"
- Employee of the month in Three previous corporate positions.
- Flawless attendance record, holding positions of responsibility and
trust.
- Human resources education and training with certificates from JCCC.
Professional Background:
Pro Staff: 10740 Nall Ave, Overland Park Kansas 66211
January 2009- Present.
913-***-**** www.prostaff.com
Temporary company placements between full time positions, addressing office
management, Payroll Processing, customer service, business meeting
planning, data entry, reception and phones.
B.E. Smith: 9777 Ridge Dr. Suite 300, Lenexa, KS 66219
October 2007-January 2009
913-***-**** www.besmith.com
Administrative Assistant for the Executive Search Team. Answered phones and
tracked all incoming calls in an Excel format for sales development.
Processed and tracked resumes by logging them into the company Bullhorn
database. Updated company mailing lists through merge/purge data
management. I have letters of recommendation from the CEO, CFO, Human
Resources Manager and my direct report manager, available upon request.
AppleOne: 10851 Mastin Blvd. Suite 250 Overland Park, KS 66210
January 2004 - May 2005, January 2006 - October 2007
913-***-**** www.appleone.com
Administrative Assistance and Office Support. Temporary company placements
between full time positions, addressing office management, customer
service, business meeting planning, data entry, reception and phones.
MTC (Midwest Technology Connection) 410 West 5th St. Kansas City, MO
64105
May 2005- January 2006
816-***-**** www.mtcweb.com
Lead Receptionist. Invoice processing, client orders, data entry, and month
end reports, working in Excel and Access databases.
Menlo World Wide Logistics Overland Park, KS
March 1999 - January 2004
www.con-way.com/en/logistics/
Personal Assistant to the Division Manager. Data entry specialist, mail
processing, invoice entry, and Access programming. Responsibilities
included event scheduling and setup for meetings, as well as guest visit
arrangements.
Education:
Johnson County Community College Overland Park, KS
Human Resources Law and Practice, Functions, Team Building, and Team
Development.
Longview Community College Lee's Summit, MO
Major: Accounting, Macroeconomics
Minor: English, Theater Arts
Computer systems training in Microsoft Word, Excel, Access, and Money
References:
References Professional:
Dawn Hofman: Pro Staff 913-***-****
Kristi McAvoy: Apple One 913-***-****
Dr. William Swoope North East Animal 816-***-****
References Personal:
Joyce Farnham 816-***-****
Kim Roberts 816-316-
9888
Mildred Jones 816-217-
9031