Manager Customer Service

Dixie Villa - ***** SE Tibbetts Ct Gresham, OR ***30

Mobile Phone: 503-***-**** Home phone: 503-***-****

E-mail: ***********@*****.***

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OBJECTIVE

I have 25 years of working experience and have great organizational skills

and a love of people. I want to find a job that appreciates the enthusiasm

and team building skills that I would bring.

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WORK EXPERIENCE

Part-Time Front Desk

03/2010 - Current

Han's Foreign Auto Service

I answer phones, make appts., generate invoices and take payments.

Registered Investment Representative

2 /2005 - 4 /2009

West Coast Bancorp Investments Portland, OR

I assisted individuals with investing for long term goals, for example,

retirement and college savings. I obtained information from clients,

compiled data, and made presentations. I provided on-going formal referral

training for employees of 16 branches.

Registered Sales Assistant

10 /1998 - 2/ 2005

US Bancorp/Piper Jaffray Investments Portland, OR

I assisted 2 Registered Investment Reps. with trades, new account

paperwork, compliance and customer service. I met very stringent deadlines,

compiled data for financial reporting, and was organized and accurate.

Department Manager

10 /1984 - 4 /1998

Wells Fargo Bank Portland, OR

Started with Crocker Bank, processing ATM envelopes and night drop

deposits. I worked my way up to Supervisor of that dept, then supervisor of

General Ledger department researching teller out of balances. I was then

promoted to Manager of Direct Deposit and moved the department to Portland.

As a supervisor and manager, I was responsible for managing daily

operations, applying disciplinary practices, developing staffing plans,

evaluating employee performance, hiring and dismissing employees if needed,

and responding to personnel problems and grievances.

EDUCATION

Associate Degree, 9/ 1998 - 6/ 2002 Mt Hood Community College Gresham,

OR

I currently hold Series 7, 63, 65 and have held insurance licenses.

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SKILLS

Advanced written, verbal and

inter-personal skills.

Advanced organizational skills.

Able to manage multiple demands and

competing priorities

Able to work with a variety of

personalities

Advanced 10-key and data entry skills

OUTSIDE ACTIVITIES

I am a member of Altrusa International of Clark County, WA

I usher and give tours with the PCPA

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Contact this candidate