Customer Service Human Resources
Resume:
Troy, Maine ***** 207-***-**** Angela Wren
Objective To obtain a position as a Human Resources
Assistant.
Experience
Aug. 2009-Present New Horizons
Healthcare
Inland Hospital
Waterville, Me 04901
Insurance Referral Coordinator
Process incoming insurance referrals.
Process pre authorizations of procedures.
Schedule procedures.
Contact patients with appointments, and prep
instructions.
Collect necessary information using the Millenium
sytem.
Fax proper information to destination.
Answer incoming phone lines.
Code properly all referral diagnosis.
Other general office duties.
Oct.2008-July 2009 New Horizons
Healthcare Unity, Me
Patient Services Representative
Answer incoming calls.
Schedule appointments.
Process refill requests.
Process all faxes to appropriate providers.
Greet patients.
Collect Co pays.
Input insurance information into computer.
Follow up test requests both from patients and
providers.
Distribute incoming mail.
Daily cash up.
Stat insurance referrals in the Ntierprise system.
File appropriate office notes, lab tests, xrays and
consults into charts.
Insurance referrals
Schedule specialist appointments for patients.
Schedule tests and procedures.
Contact patients with appointments and
instructions.
2002-2008 Homestead Restaurant Unity, Me.
Co-Owner
Daily reconciliation reports and daily deposits.
Accounts receivable, Accounts payable, and all
collections.
Human Resources coordinator with payroll
preparation.
Assisting customers both in the restaurant and on
the phone.
Managing 15 employees.
Prepare weekly employee schedules.
199*-****-*** Big Stop Restaurant Fairfield, Me.
Co-Owner/Leasee
Managed 35 employees at a 24 hour location.
Daily reconciliation reports, and daily deposits.
Accounts receivable, Accounts Payable and all
collections .
Human Resources coordinator with payroll
preparation.
1992-1995 Maine/Sysco Inc. Newport, Me.
Customer Service/Inside Sales Representative/
Outside Sales Respresentative.
Customer ordering and special ordering for large
franchise accounts.
Handled market sheets and bid pricing structures
for 150 accounts weekly.
Company liaison between customers and a large
corporate company.
Researched and solved all problems within my
account base. I acted as the sole account
representative, limited outside sales
representation.
Operated a 76 line switchboard, responsible for all
messages for management and marketing associates.
Responsible for all outbound and inbound sales
calls for 150 accounts weekly.
Called on accounts weekly, assisting them in
purchases, taking orders.
Marketing new products to customers.
Calling on existing accounts, as well as, building
new accounts.
Meeting my weekly sales goals, obtained my budget
every week.
Collecting accounts receivables.
1987-1992 Troy General Store Troy, Me.
Bookkeeper/Administrative Assistant
Accounts receivables for 300 personal and
commercial charge accounts.
Accounts payable
Weekly Payroll preparation
Answered the telephone, greeted customers, and
assisted with problems and or questions
Collections on A/R and credit terms, along with
small claims process, including court
representation.
Education 1983-1987 Maine Central
Institute Pittsfield, Me.
High School Diploma
.
Summary of A solid background in accounting, completing
Qualifications projects and orders in a timely and accurate
manner, strong customer service skills, knowledge
of financial practices. Proficient in Microsoft
Office, excellent data entry skills, and eager to
learn new things. I enjoy a fast paced environment
and possess the ability to multi-task, and I work
well with or without supervision. 13 years
employee management experience.
References:
Jenifer Leavitt
Waldo County Oil/Troy General Store
948-5103
Tammy Johnson
Patient Service Representative
New Horizons Healthcare
568-3467
Erica Lancaster
Medical Assistant
New Horizons Healthcare
Contact this candidate