Engineer Support
Resume:
Albert Dominguez, MCSE, A+
Coral Springs, Florida 33076
E-mail address: *********@*****.***
SUMMARY
Flexible, organized, computer professional with diversified knowledge in the
computer industry.
Skills:
HARDWARE
Network Support
Switches/Hubs
Network Interface Cards Installation
Computer Installation/Setup/DSL/Broadband
Wireless Routers
Memory Upgrades (RAM/CACHE)
Multimedia
Modem Installation
Hard Drive/Floppy Drive Installation
Upgrade Processors Installation
Computer Maintenance
Blackberries
SOFTWARE
Windows NT 4.0, 2000, 2003
TCP/IP
Proxy Server 2.0
Windows 3.1, 95, 98, XP
MS Word, Excel, Powerpoint, Outlook
Access
WordPerfect for Windows
Lotus
Norton Utilities/Virus Software
Partition Magic
FrontPage
Drive Copy, Ghost
Backup Exec Veritas/LTO Libraries
CERTIFICATIONS
MCSE NT, 2000, 2003
A+
CCNA
Exchange Server
Proxy Server 2.0
EDUCATION
Microsoft Certified Systems Engineer Track
EDUTECH, Plantation, Florida
Computer Programming & Operations
CONTROL DATA INSTITUTE, New York, NY
Electronics Technology with Laboratory
CLEVELAND INSTITUTE OF ELECTRONICS, Cleveland, Ohio
Liberal Arts
QUEENS COLLEGE, Queens, NY
EXPERIENCE
TEKSYSTEMS – Ft. Lauderdale, FL - March 25, 2010 to Present
Temp Help Desk Admin
Assist Network Administrator to provide end-user support and with with special projects.
Deploy/migrate laptops for users. Deploy printers. Interact with Dell for warranty support.
MARCUMRACHLIN, LLP - FT. Lauderdale, FL - Nov 2009-Jan 8 2010
IT Services Support
Nov 2009-Jan
8 2010
Provided assistance and troubleshooting expertise in IT department in a Windows 2003/2008
server environment. Assisted with issues in Exchange 2007. Based out of West Palm Beach and
Ft. Lauderdale locations. Monitored backups using Backup Exec. Prepared user accounts and
laptops for deployment. Responded to issues with printers, Microsoft Office, internet, virus
removal, computer slowness issues and other third-party software pertinent to accountants.
HEALTHCHECK, INC. - Dania Beach, FL - Nov 2008-Sep 2009
Network Administrator
•Support approximately 30 users in the Dania Beach branch utilizing many client
technologies such as Citrix, Rumba, Virtual PC, Remote Desktop, Telnet, Juniper, etc.
•Monitor services on several Windows 2003/2008 servers and provided feedback,
guidance and support to.company Headquarters in Mexico Beach, FL related to
exchange 2007 and Windows 2008 upgrades.
RAILAMERICA, INC. - Boca Raton, FL Nov 2000-Nov 2008
IT Support
•Support 150 users with computer and technical issues
•Monitor backup servers with Backup Exec Veritas
•Assist with Blackberry and PDA issues
•On-call 24/7 rotation and phone support
•Assist staff and Network Administrators with server and computer troubleshooting
SHATILA TRADING, INC.-Miami, FL Feb 18, 1999-Nov 2000
Technical Consultant
•In charge of setting up a small network of ten computers using Windows NT
Server 4.0 and Workstations.
•Helped put together an Access 97 database using forms, reports and queries.
•Designed forms using MS Word, WordPerfect for day to day transactions.
BILINGUAL
English, Spanish
SPECIAL ACHIEVEMENTS
Two Good Conduct Awards from United States Navy
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