Customer Service Supervisor
Resume:
Experienced Customer Service Representative
Aaron W Roby
Springfield, MO 65804
********@*****.***
OBJECTIVE:
Having nearly 7 years of customer service experience (2 of those in call centers), 5 years of cash
handling experience, and nearly 3 years of managerial / supervisory experience, I feel I am well
equipped to handle serveral job opportunities anywhere in the customer service or retail fields.
My vast experience with computers, including a mastery of Windows/Microsoft Office and the
ability to type 70+ word per minute, make me an excellent candidate for any clerical position as
well. My outgoing, friendly and persuasive personality ensures that I interact with customers
efficiently, leaving a lasting, positive empression for whomever I go to work for.
WORK EXPERIENCE:
Company Name: TeleTech / USAA
Dates Attended: June 2010 - August 2010
Title: Member Service Representative
Primary Responsibilities: Customer service/sales, data entry
Salary: $18,200
Supervisor: Chris Joe Page
Address: 1720 E Primrose St, Springfield, MO, 65804
Phone: 417-***-****
Company Name: JPMorgan Chase
Dates Attended: September 2008 - May 2010.
Title: Outband Loyalty Services Advisor
Primary Responsibilities: Outbound customer service/sales, data entry
Salary: $24,800 - $13,800
Supervisor: Chrstine Guerra
Address: 303 E Republic Rd, Springfield, MO, 65807
Phone: 877-***-****
Company Name: Coinstar
Dates Attended: September 2007- August 2008.
Title: Field Service Representative
Primary Responsibilities: Cash Handling, customer service, cleaning and maintaining company
property, basic repair issues, and inventory management.
Salary: $16,800
Supervisor: Vicki Zilke
Address: 2709 Otis Corley Dr - Suite 11, Bentonville, AR, 72712
Phone: 417-***-****
Company Name: Wal-Mart
Dates Attended: March 2006 - August 2007
Title: Cashier / Stockman
Primary Responsibilities: Cash handling, customer service, inventory management and general
maintenance.
Salary: $9,700 - $13,300
Supervisor: Melissa Wilson
Address: 1250 W Dallas, Buffalo, MO, 65622
Phone: 417-***-****
Company Name: Movie Gallery
Dates Attended: April 2005 - May 2006
Title: Customer Service Representative
Primary Responsibilities: Cash handling, schedule maintenance, customer service, inventory
management, general maintenance.
Salary: $5,100 - $5,300
Supervisor: Krisitina Schmeid
Address: 720 S Ash, Buffalo, MO, 65622
Phone: 417-***-****
-Unskilled Labor from April 2004 - April 2005-
Company Name: Buffalo Billiards
Dates Attended: January 2003 - April 2004
Title: Manager / Supervisor
Primary Responsibilities: Cash Handling, store opening procedures, customer service, inventory
management, general maintenance
Salary: $2400
Supervisor: David Roby
Address: 212 N. Maple St, Buffalo, MO, 65622
Phone: 417-***-****
-Unskilled Labor from 2001 - 2003-
EDUCATION:
Institution: Buffalo High School
Degree: Dipoloma
Completion Date: May 2005
PERSONAL REFERENCES:
Name: John Stroup
Company: Emerson Climate Technologies
Title: Supervisor
Years Known: 7
Phone: 417-***-****
Name: Ryan Sharp
Company: Teletech
Title: Frontline Assistant
Years Known: 5
Phone: 417-***-****
Name: Chris Horn
Company: National Entertainment Networking
Title: Team Leader / Area Manager
Years Known: 5
Phone: 417-***-****
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