Customer Service High School

Location:

Posted:

October 12, 2010

Brenda Murphy

Hampton, Va. 23666

********@*******.***

757-***-****

Objective: To secure a position in a professional setting in which there

are learning

opportunities and growth and potential to advance within the company.

Experience

2007-2010 Chico's distribution Winder, Ga.

Senior Associate - Distribution Lead

. Monitored productivity, quality and safety

. Assisted supervisor with setting up daily and weekly work

assignments for staff

. Provided information regarding associate performance and concerns

to supervisor

for appreciate evaluation action

. Trained associates for picking and packing

. Ensure company polices and procedures are followed

1999 - 2006 Interstate Warehousing Newport News, Va.

Customer service

. Answered inbound calls

. Entered all orders from clients and processed orders for shipment

. Managed customer complaints and tracked its resolution

. Scheduled appointments

. Scheduled and routed product deliveries for clients

. Interacted with management daily

1997-1998 Storehouse Chamblee, Ga.

Inventory Control/ Delivery Coordinator

. Scheduled and routed product deliveries for clients

. Entered all orders from clients and processed orders for shipment

. Managed customer complaints and tracked its resolution

. Interfaced with sales and marketing teams daily

Education Carver Area High School 1974-1978 Chicago,Ill,

Technical Training 1995-

1996 Norcross, Ga.