SUMMARY
Highly motivated and adaptable Business Analyst with advanced expertise in
Software Development Life Cycle; data integrity through testing, validation
and verification; and all phases of project planning. Experienced with
gathering project requirements and documentation of business and functional
requirements in a variety of industries.
TECHNICAL SKILLS
Microsoft SQL Server, Teradata (SQL Assistant), Access, Crystal Reports,
Mercury Quality Center, Microsoft Word, Microsoft Excel, PowerPoint, Visio,
Kintana (PACS)
PROFESSIONAL EXPERIENCE
Bank of America - Boston, MA 4/2008 - 5/2010
Business Analyst Consultant (Signature Consulting)
. Reconciled Basel II financial data to the General Ledger for Regulatory
Reporting and Basel II compliance.
. Developed and executed SQL test cases for SIT and UAT testing of the
FFIEC 101 Report processing.
. Gathered business requirements, data sourcing and mapping for Pillar 3
reporting.
. Subject Matter Expert in processing synthetic balances for the FFIEC 101
Report.
. Reported and tracked anomalies and defects in Mercury Quality Center.
Tools: Access, Teradata (SQL Assistant), MSProject, Excel
Blue Cross/Blue Shield of RI -Providence, RI 12/2007 - 4/2008
Business Analyst Consultant (Imperium Consulting)
. Gathered business and technical requirements for compliancy with Blue
Cross / Blue Shield Association mandates.
. Authored Business Requirement Document, Software Requirements
Specification and Software Design Documents.
Tools: MSProject, Excel
CVS - Woonsocket, RI 9/2007 - 12/2007
Business Analyst Consultant (Adecco)
. Verified and documented business rules and requirements for the
implementation of the Item Management System.
. Reviewed Software Design Documents for accuracy and compliance with said
business rules and requirements.
Tools: ReqPro, Excel, Visio
Citizens Bank - Smithfield, RI 2/2007 - 9/2007
Business Analyst Consultant (Intepros)
. Provided technical support to the Credit Risk Information Systems team
in building the Basel II databases and interfaces to the Royal Bank of
Scotland.
. Tracked data and software defects in Mercury Quality Center.
Tools: Excel, Visio, Access, PowerPoint
CVS- Woonsocket, RI 3/2006 - 3/2007
Project Coordinator Consultant (Adecco)
. Worked within the PMO to develop processes and reporting procedures for
internal departments and field personnel in support of the acquisition of
over 700 Albertsons stand-alone stores and pharmacies.
. Produced daily and weekly management level reporting to monitor critical
areas of the conversion process.
Tools: Access, Excel, MSProject, Visio, PowerPoint
Stanley Bostitch - East Greenwich, RI 8/2004-12/2004
Business Analyst Consultant (Robert Half Technology)
. Defined standardized Security Job Roles for mainframe computer login
profiles to limit and control access as required by Sarbanes-Oxley.
. Developed Access database, reports and queries to compare user profiles
to standardized roles and report discrepancies.
Tools: Access, MSProject, Visio, Excel
Citizens Bank - Cranston, RI 10/2003-5/2004
Project Analyst Consultant (Robert Half Technology)
. Interfaced with business lines and vendors to develop MSProject plans,
track software issues and defects, facilitate meetings, and write
business requirements documents.
. Supported the ATM, Customer Systems and Cash Management business lines
during the conversion of Community National Bank and Roxborough Manayunk
Bank, including project planning/tracking, meeting minutes, data
analysis, and business requirements.
Tools: Access, MSProject, Visio, Excel
Adesa Impact, Inc. - Warren, RI 2/1994 - 6/2003
Business Analyst/Software Developer
. Implemented software solutions by performing all phases of systems
design, analysis, development, documentation, installation, training and
technical support to the division.
. Designed and developed the NVDD software application and database to
accept and process vehicles donated to major charities across the US,
including the National Kidney Foundation, American Heart Association, Big
Brothers/Big Sisters, American Lung Association and others.
. Worked to improve processing, increase profits, decrease costs and
improve customer relationships.
Tools: COBOL, DCL, Crystal Reports, Excel
Healthcare Automation, Inc. - Providence, RI 2/1997- 11/1997
Engineering & Implementation Manager
. Managed a team of 10 software engineers and implementers to accurately
collect data and analyze operational procedures, system data setup and
operating conditions for purposes of systems implementation.
. Identified, prioritized and advised management and clients of pertinent
issues during implementation process that might impact workflow, the
implementation plan, training, or business exposure.
. Maintained positive client relationships by providing appropriate on-
going contact to insure a seamless transition; quick to respond to
customers requests; proactive in resolving issues.
Tools: MSProject, Dibol, Excel, MSOffice
EDUCATION
Community College of Rhode Island
Computer Science Program
PROFESSIONAL CERTIFICATIONS
Bryant College Executive Development Center - Project Management
Certificate Program
Certificate of Project Management.