Customer Service Data Entry

Kendra L. Walker

**** ******** *****

Winston Salem, NC 27105

(Cell: 336-***-****)

(Email: abjmsu@r.postjobfree.com)

Career Goals

To obtain an administrative, clerical or customer service position with a

progressive organization.

Experience

Nov 09 to Kidz N Thingz Drop-In Center, Kernersville, NC

June 10 Volunteer

Checked in all drop-in children into

the center, helped perform various tasks for owner;

answer phone and take payments from

parents

Aug 09 to Sandbox Academy Daycare Center, Winston Salem, NC

Nov 09 Volunteer

Help relieve any daycare workers during lunchtime or break

time. Help perform any

necessary tasks for management; decorating classroom walls,

delivering lunches to

students

May 08 to Novant Health, Winston -Salem, NC

Nov 08 Payment Specialist

Post monies from insurance EOB claims to patient accounts, make

adjustments and corrections to patient accounts, correct

accounting problems on patient accounts

Jan 07 to Excel Imaging, Winston-Salem, NC

Mar 08 Medicaid Representative

Work Medicaid patient accounts, add funds from Medicaid to

patients' accounts, answer patient incoming call inquiries

regarding accounts, research problems and work all

Medicaid denials on patient account claims

Jan 06 to Personnel Resource Group, Winston-Salem, NC

Jan 07 Forsyth Radiological Associates (now Excel Imaging)

Data Entry Specialist

Enter patient amounts, CPT (procedures), and ICD-9(diagnoses)

codes from medical reports from hospitals and clinics into

VitaWorks program for processing

Apr 01 to Aon Consulting, Winston-Salem, NC

Aug 05 Inbound Document Handling Office Clerk

Primary responsibility was to input incoming faxes into program

specially set up for processing. Barcode data entry and scanning

for incoming mail claims. Mailing, receiving, and preparation of

claims and EOBs letters, as well as the subsequent mailing

of reimbursement checks

Sept 99 to Griffin Staffing Services at Aon Consulting, Winston-Salem, NC

Apr 01 Data Entry, FLEX

Before being hired fulltime with Aon, entered client employee

information for subsequent claim processing

Education Forsyth Technical Community College, Winston-Salem, NC,

Nov 2009, Child Development I/CPR Training

Aug 1999-Sept 2000, College Transfer

and Information Systems

Special Skills Data Entry: 11,000+ksph, Typing: 55 wpm., Microsoft Word,

Microsoft Excel, Microsoft Outlook, Knowledge of ICD-9 and CPT

codes, Acorde Scanning, Claims Plus, Optika, HIPPA Certified,

CPR Certified

References Available upon request

Contact this candidate