Customer Service Sales

WARD DRAPER

**** *. *********** ****

Phoenix, AZ 85023

602-***-**** (Cellular)

**********@***.***

EMPLOYMENT OBJECTIVE: Seeking a challenging career position in Sales /

Customer Service or in a related capacity utilizing acquired skills,

experience and training. Availability date: Immediately.

SUMMARY OF QUALIFICATIONS: Skilled professional with extensive experience

in Sales, Business Operations, Account Development, Management, Marketing

and Communications. Detail-oriented, with outstanding work prioritization

skills and aptitudes. Team player with a positive work attitude.

Experience working with individuals from a wide variety of backgrounds.

EXPERIENCE:

UNITED STATES POST OFFICE, Phoenix, AZ 1995-2010

Letter Carrier

. Responsible for mail deliveries, pick up and delivery.

. Utilized organizational and customer service-related skills and

aptitudes.

SUNSHINE WHOLESALECOMPANY, Phoenix, AZ 1987-1995

Owner / Operator

. Operated a wholesale business which sold disposable items to food

service businesses. Developed, serviced and maintained up to 750

accounts (businesses of all sizes) throughout metropolitan Phoenix and

valley-wide.

. Supervised the activities of up to 10 personnel, including their

hiring, training, scheduling and performance review. Started the

business and expanded activities, called on accounts, made

presentations and coordinated activities from a 13,000 square foot

warehouse with 4 trucks.

SOLO CUP COMPANY, Phoenix, AZ 1983-1987

Sales Representative

. Sold Solo products, including paper cups, paper plates, plastic cups

and plastic plates (disposable products) to the food service industry.

Sold products through distributors.

. Managed the activities of accounts of all sizes. Utilized many of the

skills described in the above text.

THOMPSON INDUSTRIES, Phoenix, AZ 1980-1983

District Sales Manager

. Managed the sales activities throughout a 4-state territory. Sold

disposable products (Styrofoam cups and containers) to distributors.

Position entailed extensive travel.

. Utilized skills and aptitudes in sales, territory administration,

account development and troubleshooting.

Ward Draper / 2

EXPERIENCE (Cont'd):

HAVATAMPA WHOLESALE, Fort Pierce, FL 1978-1979

Jobber

. Sold tobacco products and candy to numerous retailer outlets and small

businesses. Called on businesses, stocked and merchandiser shelves,

and introduced new products.

. Worked throughout a 3-county territory in Florida. Emphasis on sales,

customer service, account maintenance and merchandising.

EDUCATION / TRAINING:

AMERICAN GRADUATE SCHOOL OF INTERNATIONAL MANAGEMENT

Glendale, AZ 1980

Master of Science, International Management

FLORIDA SOUTHERN COLLEGE, Lakeland, FL 1975

Bachelor of Science, Business Administration

LANGUAGES:

Spanish (Familiarity)

PERSONAL:

Willing to travel. Salary: Negotiable. Willing to consider part-time

leading to full-time employment.

Professional and Personal References Available upon Request

WARD DRAPER

2140 W. Thunderbird Road

Phoenix, AZ 85023

602-***-**** (Cellular)

**********@***.***

Please find enclosed a recently updated copy of my resume. As I think the

resume will indicate, I have acquired extensive experience and training in

a variety of areas including Sales, Business Operations, Account

Development, Management, Marketing and Communications.

I am presently seeking a challenging career position in Sales / Customer

Service or in a related capacity utilizing my skills, training and

aptitudes. I work well with people, am highly motivated and am effective

in high pressure situations. I adapt quickly to new environments and am

knowledgeable in work prioritization.

If my qualifications are of interest to you, I would welcome an opportunity

to discuss them with you further in a personal interview.

Sincerely,

Ward Draper

Enclosure

WARD DRAPER

2140 W. Thunderbird Road

Phoenix, AZ 85023

602-***-**** (Cellular)

**********@***.***

Thank you very much for the opportunity to interview with you recently,

in regard to the position available at your organization. Your facility

and its personnel have acquired an outstanding reputation in our

community.

I was very impressed by the goals and attributes of the facility, as well

as the sense of team spirit and long-term dedication. I am convinced I

could be an asset, and could make a significant contribution.

Once again, thank you for your time. If you have any other questions in

reference to my background, skills or training, or my availability,

please contact me at the above telephone number. I look forward to

speaking with you in the near future.

Sincerely,

Ward Draper

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