Administrative Assistant Customer Service

Location:

Posted:

October 12, 2010

Courtney R. Sanders

Email: ************@*****.***

Education:

Everest College, Chicago, IL

Graduated an eight month Medical Administrative Assistant Program.

Completed a 160 hour externship at John Stroger Hospital.

East-West University, Chicago, IL

Attended one year for Computer Science

Westinghouse Career Academy, Chicago, IL

Diploma Business Education

Experience:

2008-2010-Office Manager, All Star Dental, Chicago, IL

Duties included scheduling appointments and entering doctor's notes using

Dentrix Software, Auditing Charts, Billing Medicaid and Private Insurances

(PPO), Collecting Payments, Discussing Treatment Plans, Duplicating and

scanning x-rays for insurance claims using NEA Fast Attach, Verifying

Insurances, Filing Charts, Payroll and Marketing.

2007- Administrative Assistant, Maxim Healthcare Services, Chicago, IL

Assisted with collecting Cash/Check or Medicare Part B for flu

immunizations.

2007-2006 -Returned to school to upgrade business and computer skills. Also

completed courses in spreadsheet and database programs, office management

and new office techniques.

2006-2001- Item Processor, Fiserv, Chicago, IL

Assisted with balancing checks that came from a variety of banks. Performed

data entry by entering rejected checks into a computer database. I exceeded

deadline goals. Responded to calls and maintained paperwork of data.

Strengths and Skills:

Great Customer Service, Reliable, Hardworking and excellent with people.

Proficient in Microsoft Word, Excel, and PowerPoint, 10 key skills.