Customer Service High School

Holly McChesney

Email: **********@*******.***

*** **** ****** ******: 239-***-****

Lehigh Acres, FL 33936

Summary of Qualifications

Highly analytical, determined and self motivated. Business Management

student with proven leadership abilities to go above and beyond in

generating results.

Education

Florida Gulf Coast University May 2010

GPA: 3.6

Florida Institute of Technology May 2009 GPA:

3.62

Bachelor of Science Information Systems

Bachelor of Science Business Administration

Relevant Course Work:

. Accounting

. Info to Assurance and Security

. Computer Applications

. Principles of Management

. Information Technology

. Business Management

. Business Strategy

. Leadership and Group Dynamic

COMPUTER COMPETENCIES

Microsoft Word, Excel, Access, PowerPoint; Internet navigation and

research; Knowledge in database systems, computer security; knowledge with

Track-It and the service desk maintenance.

EXPERIENCE

WCI Communities - Bonita Springs, FL 2006-

Present

Receptionist; Scanner; Admin Assistant; Asset Management Specialist

Responsibilities include filing, computer entry, and 16 line phone systems.

Developed and implemented a filing system. Currently I am the admin

assistant to the VP of Human Resources and IT departments as well as being

the asset management controller for the company.

Applebee's-Estero, FL 2009-2010

Server

Worked as a server and customer care specialist. Named head server within

the first three months of working with Applebee's.

Justice - Estero, FL 2008 - 2010

Season Sales Associate

Responsibilities include customer service, cash management, store upkeep,

implementation of marketing floor sets. Achieved Fun Card Sales Awards,

trained new associates, prepared for all supervisory store visits.

ACTIVITIES/COMMUNITY INVOLVEMENT

School sports: College Varsity Softball - 4 years; High School softball - 4

year; Golf team - 4 years;

Coach: Traveling Softball 18 and Under; National Honor Society; Habitat for

Humanity

AWARDS

Top 10 High School Graduate; Dean's list; Raider Round Table' rotary

Scholar Athlete; All State Softball; All Conference Softball; All American

Academic; Top math student

References Available on Request

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