Administrator Active Directory

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Renee Jackson

***** ***** ** ****, ** 48808

Residence: 517-***-**** * Email: ********@*****.*** *

Mobile: 810-***-****

System Administrator /VMware Administrator / Backup Administrator

Accomplished IT professional with demonstrated success developing and

implementing strategic IT initiatives that improve business functionality

with positive impact to the bottom line. Skilled system administrator with

proven expertise in supporting, troubleshooting and implementing a network

infrastructure. Technology savvy self-starter, adept at moving fluently

into new technologies.

QUALIFICATION HIGHLIGHTS

* System Integration * VMware Administrator * LAN

Administrator

* System Analysis * Backup Administrator * Tier 3 Level

Support

* SAN Administrator * Technical Analysis * Migrations /Upgrades

TECHNICAL EXPERTISE

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Certifications MCSA 2003, MCSE 4.0, CNE 4.1

Operating Systems Windows Server 2000, 2003, 2008; Windows Workstation

NT, 2000, XP, Vista

Hardware 3Com & Cisco Switches, Routers, Servers, Laptops, Workstations,

SonicWall Firewall, SSL VPN, Centera, SAN, Multi-

function Devices, Printers, Scanners

Barracuda Spam Filter and Archive

Software Sql Administration, Trend Micro, EMC Networker, VMware, IIS

7.0, MSOffice Suite, Exchange 2003, Active Directory,

vsphere

Protocols TCP/IP, WINS, DNS, DHCP, Telnet, FTP, SMTP, VPN

Programming Cobol, Perl, Javascript

PROFESSIONAL EXPERIENCE

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Barnes Aerospace

June 2010 - Present

Lansing MI

Network Administrator

Oversee the day to day operations of the IT infrastructure for the

Lansing Division.

. Provide support of network, server, and application environments

including Exchange 2003, Windows 2003, Active Directory, and Vmware

implementation.

. Provide support to 125 workstations, multifunction devices, printers

and VOIP phones.

. Assist in hardware and software purchases

. Process, monitor, and prioritize all help desk tickets

. Deploy new laptops/workstations

. Setup and maintain user access and rights on all network systems

. Perform troubleshooting and problem resolution on network hardware

and software including Fortigate firewall, Cisco switches, and

Netcrunch.

. WSUS Patch Management

. Maintain regular scheduled backup procedures for all data on the

network.

GENESEE COUNTY January 1996-July

2010

Genesee County - Flint, MI

Network Coordinator 2004-July 2010

Oversee the day to day operations of the IT infrastructure for Genesee

County. Hold multifaceted responsibilities to configure, install, and

administer a LAN/WAN infrastructure to support 23 buildings. Accountable

for leading a team of 5 in testing, analyzing, troubleshooting,

programming and configuring over 35 servers, 900 desktops and nearly 1000

users . Establish new IT policies which define acceptable use of IT

assets within the company.

Key Projects and Accomplishments

. Direct support of the day-to-day operations on server system

hardware, software and the network infrastructure.

. Provide 3rd tier support to end users in areas of hardware,

applications, software maintenance.

. Administration of backup/recovery solution utilizing EMC Networker.

. Provide client workstation operating system support and

server/client application support.

. Identify options for potential solutions and assessing them for both

technical and business suitability.

. Active Directory Support

. P2V migrations

. Conceptualization, procurement, implementation and management of

numerous improvements for Genesee County including:

o VMware - Consolidated 25 servers

o SAN - Cx300 and Cx4

o NT Domain to Active Directory 2003

o Exchange 5.5 to Exchange 2003

o SonicWall Firewall and SSL VPN solution

o Baremetal Backup

o DMZ

o FTP Server

o Centera - Archiving Solution

o Security Policies

o Trend Micro

o Web Development

o Exgrid - Deduplication Backup

o Patch Management Solution

Genesee County - Flint, MI

Solution Center Coordinator 2003-

2004

. LAN Administrator to support and troubleshoot networking issues, and

to configure switches, routers and hubs.

. Manage Exchange 2003 mail system for the county.

. Provided administration for the NT 4.0, 2000, & 2003 windows servers.

Duties included the setup of usernames, passwords, and permissions to

various applications and data.

. Assured the timely completion of the various backups to maintain the

entire network. This included maintenance of the backup systems to

obtain optimum performance for maximum efficiency of the nightly,

weekly, monthly, yearly, and offsite backups.

. Worked closely with various vendors. This included continuing to work

with Bull on the now 4 year development of GWEB which was a carryover

project from my previous position. Other vendor interactions included

working with Storagetek and Legato for the implementation of the

backup systems for the network, and working with Dell to define

technical specifications and develop bid requirements for the purchase

of servers.

. Provided the direct supervision of the Solution Center technicians.

Genesee County - Flint, MI

Computer Programmer 1996-2003

. Performed web development using various applications such as GWEB,

Frontpage, and Perl Script.

. Set up and configured PC's and was responsible for troubleshooting PC

problems on the network.

. Developed, maintained, provided troubleshooting, and documented

computer programs in COBOL for the Controller's office, HR,

Purchasing, and Motor Pool.

. Support an existing production mainframe environment by designing,

writing, and changing software.

EDUCATION

Baker College, Flint, MI

B.A., Computer Information Systems

Numerous professional computer and database training courses including:

Sql Administration VMware

Virtual Center Diskextender

Certified Ethical Hacker CCNA

Server 2008 Security +

IIS 7.0 VSphere

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