Customer Service Data Entry
Resume:
TRAVIS WOODARD
*** ********** ** *** ***, Columbia, SC 29203
**********@*****.***
OBJECTIVE: Driven, goal-oriented team player eager to apply security, customer service,
clerical, business, administration, computer, and organizational skills toward launching a
successful career with a progressive company that reward initiative and superior performance
with long-term opportunities for professional growth.
SUMMARY OF QUALIFICATIONS
• Active U.S. government security clearance.
• Superior performance awards for past four years.
• Able to make difficult decision in stressful situations.
• Four years of professional experience in the United States Marine Corps as an
Administrative and Personnel Clerk.
• Proven skill in persevering to solve customer's problems.
• Accomplished projects or assignments ahead of schedule.
• Profound ability to resolve customer complaints and concerns.
• Strong ability to understand and follow specific instructions and procedures.
• Excellent ability to detect problems and report information.
PROFESSIONAL EXPERIENCE
U.S. Marine Corps-Beaufort, SC
Armed Security Guard (2005-2009)
• Patrolled assigned areas on foot or in a vehicle to ensure personal, building, and
equipment security.
• Examined doors, windows, and gates to determine that they are secure.
• Provided escort services for visitors, students, staff, and permit personnel.
• Ensured the safety of the 6,500 personnel daily.
• Identified, pursued, and arrested suspects and perpetrators of criminal acts.
U.S. Marine Corps-Beaufort, SC
Human Resource Assistant (2005-2009)
• Reviewed over 10,000 files-only 6% discrepancies were found.
• Maintained records and entered data accurate- resulted 93% grade of an inspection.
• Audited records on a daily basis.
• Provided leadership, supervision, support, and guidance a crew of 8 in daily operations.
• Assisted in other tasks as needed.
• Gathered personnel records from other departments or employees.
• Explained company personnel policies, benefits, and procedures to employees.
PROFESSIONAL EXPERIENCE
U.S. Marine Corps-Beaufort, SC
Customer Service Representative (2005-2009)
• Kept records of customer interactions and transactions, recording details of inquiries, and
as well as actions taken.
• Checked to ensure that changes were made to resolve customer's problems.
• Conferred with customers by telephone or in person in order to provide information about
services and to obtain details of complaints.
• Answered telephones, directed calls, and took messages.
• Collected, counted, and disbursed money.
U.S. Marine Corps-Beaufort, SC
Office Clerk (2005-2009)
• Proficient at using a computer, word processor, and typewriter.
• Typed correspondence, reports, and manuals.
• Check completed work for spelling, grammar, punctuation, and format.
• Prepared documents of legal proceeding at 94% turnover.
PROFESSIONAL EXPERIENCE
U.S. Marine Corps-Beaufort, SC
Data Entry Keyer (2005-2009)
• Compiled, sorted, and verified 99.9% of data before it is entered.
• Stored completed documents in appropriate locations.
• Compared data with source documents, or re-entered data in verification format to detect
errors.
• Located and corrected data entry errors, or reported them to supervisors.
• Maintained logs of activities and completed work.
EDUCATION
• Fairfield County Vocational School (2002-2003) - Auto Mechanics-Winnsboro, SC
• C.A. Johnson High School (2003-2005) Columbia, SC
• Heyward Vocational Center (2004) – Welding - Columbia, SC
• U.S. Marine Corps Personnel Administration School (2006) - Camp Lejuene, NC
• Allied Business School (2009) - Entrepreneurship and Small Business Management -
Laguna Hill, CA
SKILLS/TRAINING
MS Word
Power Point
Access
45wpm Typing
Organizational Skills
Communication Skill
Planning
Processing Information
Documenting/Recording Information
Management Skills
Entrepreneurship and Small Business Management Certificate
Supervision Skills
Multi-task
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