DEREK W. POLLARD
Cell#425-***-****
Home#765-***-****
abjmgm@r.postjobfree.com
Skills : Cobol, IMS, MVS/VSE,VSAM,CICS,JCL,XPEDITER,TSO,ISPF,FILE-AID,MS
OFFICE
PROFILE
Dedicated Programmer Analyst with 10 years experience. Consistent record
of completing projects on-time with high quality. Proven ability to limit
down-time with effective up-front design and analysis. Recognized as a go-
to person for systems analysis, quality-assurance testing and browser-
enablement. Strong communicator with mentoring and training skills seeking
to further work in the IT industry with leadership opportunities.
CAREER HISTORY
WDS GLOBAL/MANPOWER
2008 -2010
Kirkland, Washington
Tier3 Tmobile technical support representative. Troubleshooting on phone
related computer issues.
SAFECO INSURANCE / AMERICAN STATES INSURANCE 1996 - 2007
Seattle, Washington/Indianapolis, Indiana
IT Analyst
COBOL programming on mainframe system
. Added AUP system for renewal processing on Commercial Auto system
. Added automation of VIN edits to allow for decrease in errors when
sending to motor vehicle reporting system
. 6 months of training in .NET technologies
. Longtest preparation and testing throughout tenure
. Trained contract employee's on the web-enabling system and the
Commercial Auto line of business
. Catalyst in Y2K testing for Commercial Auto, General Liability and
Workers Compensation insurance packages
INDICORP, Indianapolis, Indiana
1990 - 1996
Computer Operator
Operator on IBM 4377 and IBM AS/400 mainframes as well as additional
programming in Qbasic, Paradox and Lotus
EDUCATION
BS in Computer Technology at Purdue Technology - Indianapolis, Indiana
Graduated with Distinction and GPA of 3.32
PROFESSIONAL DEVELOPMENT
Received certificates in Basic Insurance skills and General Liability
Coverage &
Rating thru American States Insurance training.
Achieved Toastmasters International Competent Communicator Award in 2007
while working at Safeco Insurance.