Administrative Assistant Customer Service

***** * ******** ******

Gilbert, AZ *****

Phone 480-***-**** Jamie Harris

Objective To obtain a position where I can use my skills to

assist in keeping an office organized and clients

satisfied with company service.

Work experience 2005-2008 Strategic Benefits Consultants Scottsdale,

AZ

Client Services

Assisted groups with enrollment, claims and

terminations regarding insurance needs. Aided

individuals in choosing an insurance plan that met the

needs of themselves and/or families. Met with

provider representatives to review new insurance plans

for clients. Assisted broker with onsite enrollments.

General office duties including filing, answering

phones and data entry. Work at home experience.

2004-2005 Health Net

Tempe, AZ

Individual Sales/Customer Service

Received calls from customers regarding questions

about individual health plans. Researched claims and

billing questions for individual clients. Assisted

brokers with their clients' application status.

2004-2004 On-Site Resourcing

Telecommute from Home

Data Entry

Detailed reading of documents to extract information.

Information was then input into the company database

for various clients.

2003-2004 Symetrix, Inc

Chandler, AZ

Reinstatement Processor

Processing reinstatements for foreclosure and

bankruptcy loan accounts, data entries, extensive use

of emails to contact attorneys for fees and costs in

regard to payoff figures.

1999-2003 Moffatt & Nichol

Engineers Long Beach, CA

Administrative Assistant for Accounting Department

Program Administrator for company credit cards,

completing as well as reviewing multiple employee

expense reports, filing, data entry, relieve

receptionist on a multi line phone system for lunch

and sick days, A/P, archive previous year's paperwork,

update archival information, general fill-in office

work.

1998-1999 Superior Group of

Companies Irvine, CA

Receptionist/Administrative Assistant

Greet potential employees, answer phones, data entry,

mail, recruit and interview potential employees, light

PR with clients.

Skills

Strong 10-Key

Type 45 WPM

MSOffice Experience - Excel, Word, Outlook, some

Publisher

Health and Life Insurance License

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