Administrative Assistant Project Manager
Resume:
Margaret A. (Peggy) Gregorec
**** **** ****** ***** ( Tempe, AZ 85283
( HOME 480-***-**** ( CELL 602-***-**** ( EMAIL: *******@******.***
CAREER SUMMARY
Over twenty years experience in providing advanced secretarial and project
support to a senior level administrative team. Possesses the solid
organizational and analytical skills required for managing fiscal
operations. Recognized as a resource for excellence in oral and written
interpersonal and customer service communications. Skilled in a variety of
computer programs and software. Proven strengths include:
Computer Skills Organizational & Analytical
Skills
Interpersonal & Customer Fiscal Management
&Relations
Facilitation & Mediation
Professional Experience
Banner Desert Medical Center Mesa, AZ
Administration
Senior Administrative Assistant - 2005 To Present
> Supports Director of Case Management Services, Director of Planning
and Development and Director of Organizational Development. Ancillary
Support to the CEOs of Banner Desert Medical Center and Cardon
Children's Medical Center. Duties include managing calendars, phone
and in-person reception, composing Minutes/correspondence and various
documents.
> Screens Administration telephone calls/visitors and directs to
appropriate parties providing detailed knowledge of department's area
of responsibility and knowledge of company policies, practices and
operations.
> Maintains supply inventory, anticipating needed supplies and verifying
receipt of supplies
> Provides back=up support to members of the Administrative team
maintaining a high degree of confidentiality.
> Develops and maintains spreadsheets to track and monitor expenses and
productivity.
> Schedules all meetings//events/conferences and provides AV support in
Banner's Education Center
> Responsible for interacting with patients' families, and visitors
contacting administration to voice concerns via phone, in person or
written communications. Documents and refers complaints to specific
area(s) of concern. Maintains data base for concerns and follow-up.
Banner Desert Medical Center Mesa, AZ
Rehabilitation Services
Office Coordinator- 2000 to 2005
> Supports a senior level management team including managing calendars,
phone and in-person reception, composing minutes/correspondence and
various documents.
> Manages daily operations for 10 cost centers including ordering, work
orders, billing, and daily operations.
> Develops & maintains multi-discipline online transcription forms
eliminating/reducing costs associated with MedQuest transcription
services.
> Answers and routes calls for multiple departments and disciplines.
> Provides training on the telephone and voice mail systems to new hires
> Creates brochures, flyers and documents used in departmental marketing
efforts.
> Develops and maintains spreadsheets to track and monitor departmental
expenses and productivity.
Banner Health Systems - Phoenix, AZ
Learning Systems Institute
Administrative Assistant - 1998 to 2000
> Administrative Assistant to the Director of the Learning System
Institute, Banner Health System's facility-based college and technical
training.
> Served as center point for work orders, billing, office equipment, phone
and internet orders and problems.
> Created brochures, flyers and documents used in departmental marketing
efforts.
Maryvale Samaritan Medical Center - Maryvale, AZ
Administrative Assistant - 1996 To 1998
> Administrative Assistant to CEO and Sr. Vice President of a valley
hospital. Duties included typing routine and confidential documents,
maintaining schedules/appointment calendars, and representing management
for phone and in person contacts
> Developed and implemented a senior management filing system.
> Recipient of a $1000 System award for special achievement
Samaritan Rehabilitation Institute, Phoenix - AZ
Supervisor of Administrative Services - 1986 - 1996
> Support for the Rehabilitation Administrator, Medical Director and
additional members of the administrative
team. Typed routine and confidential documents, maintained
schedules/appointment calendars and represented
management in phone & in-person contacts.
> Supervised all clerical staff. Developed and implemented a
restructure resulting in a 50% reduction in staff with
no loss in timeline or product quality.
> Developed and pursued a successful proposal resulting in a $350,000
contact for rehabilitation services.
RONALD J. GREGOREC CONSTRUCTION, TEMPE - AZ
Project Manager - 1980 - 2000
> Supervised costs and expenditures
> Represented the company on phone and in person contacts
> Real Estate license, State of Illinois. Handles property
advertisement and sales
Computer Skills
Microsoft Office (Word, Excel, Outlook, email Healthquest Data Management
and PowerPoint). Docuware System
Desktop Publisher
Kronos Editor
> Education
> ASSOCIATES DEGREE, JOLIET JUNIOR COLLEGE
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