Engineer Quality Assurance
Resume:
SWAROOPA MURALIDHAR
Permanent Resident (Green Card Holder)
Quality Assurance Analyst/Engineer
*********@*****.***
SUMMARY:
. A highly motivated Software Automation / Manual Testing professional.
. I have six years of QA experience
. Managed and lead people and projects.
. Experience with Business Process Testing, Object Data Modeling
. Specialize in writing scripts & performing Manual/Automated testing of
front -end, back-end & web services.
. Industry experience: Testing MainFrame, B2B, Client/Server GUI, WebUI
and Device testing for WAP Applications for Department of Defense (DOD
DFAS), Airlines, eCommerce, Financial(Debit and Credit Cards) /
Banking, Food & Beverages, Freight Transportation, Healthcare,
Insurance, Internet Media/Education, Investment / Stock Trade / Online
Stock Brokerage, Media / Newspaper, Music, Real Estate, Software
Product Development, Telecommunications, Video and Ringtones Licensing
/ Distribution, and Wireless Industry, Leisure Travel and Tourism,POS
. I have experience working in traditional and Agile environments -
Sprint Planning, Stand up meetings
. I have tested network security in web applications
. I have extensive experience working with Quality Center(10), Test
Partner (VbScript), QTP (9.5) and LoadRunner
. Have worked with object repository, functional libraries. Created Main
modules, Shared Modules, function modules using Test Partner and QTP
. Strong knowledge of Software and testing methodologies and process,
currently working with Agile Methodology.
. Experience in performing extract, transform and load on applications -
SAP, PeopleSoft 8, JDEdwards, BAAN, Lawson, Siebel data bases
. Experience in Functional, Integration, User-Interface, Regression and
System Testing.
. Experience in configuring and deploying builds and setting up QA
environments
. Experience with starting and killing processes, bouncing the servers
and tailing logs.
. Experience with EDI Endpoints, Processing, checking logs for errors
and verification of enrolment, transaction, and response files.
TECHNICAL SKILLS:
Automation Tools : TestPartner, QTP, QALoad, Vantage Analyzer,
LoadRunner, JMeter.
Databases : ERP Databases, Oracle, MS Access, SQL Server,
MySQL, DB Visualizer
OS : Windows, UNIX, MS-DOS, Linux.
ERP : SAP (SAP Extractor, Mapper, Core and SAP
Dashboard), PeopleSoft, JDEdwards, BAAN, MFGPro,
Siebel, and Lawson.
Languages : Visual Basic 6, C, C++, Java, HTML, ASP .NET, J2EE,
J2ME, SOAP UI, XML, JCL commands
Browsers : Firefox, Internet Explorer.
Config/Subversion : CMQA, TortoiseSVN, SmartSVN.
Tools
Management Tools and : SharePoint. iPLOTZ, Scrum, Agile Methodology
Methodology
Productivity : MS Office Suite. Microsoft Visio
Scripting : VBScript, PHP, UNIX Shell Scripting, Perl, Symbian,
Android
Other Tools : Data Warehouse, Object Data Model, FTP, Router,
Prerouter. DNS, Putty, VI Editor, Netcool, Lotus
Sametime, XML, SOAP UI,HTTPS. Protocols, SQL
Developer, TOra, 2Notify, Campaign Manager,
Umbraco, DeviceAnywhere, WinSCP, EDI, LDAP, Active
Directory, J EXT, XML Notepad, Quality Center,
Jira, Bugzilla. WebLogic. Web Services, Net Cool,
SNMP,SMTP protocol, iPLOTZ, IRISE,RALLY, Secure
CRT, VNC Server
Mobile/Devices : iPhone, Treo, PDA, MotorolaV3, Motorola v710,
Blackberry, Moto-Q, Motorola V551, Nokia-6820,
Samsung SPHA600, Samsung X426, Samsung
SCH-A530Treo, LG CE110, Motorola V710 and Moto IC
602. Symbian, Android, RIM, IPAD
PROFESSIONAL EXPERIENCE:
Intercontinental Hotel Group
Leisure, Travel and Tourism
March 2010 - Present
Test Engineer-Lead
Projects
1. Wireless Project (Language Pack)
2. iPhone and Android Downloads, Concierge iPad App
As a Test Engineer, I performed testing on mobile and web applications for
Web Reservations in IHG
. Testing Application on Multiple Mobile Devices
. Analyzing requirements, creating estimates, creating test cases
against requirements, executing test cases, reporting results.
. Experience with database Architecture and SQL queries
. Experience testing Web Applications for Web Reservations
. Experience testing eCommerce applications which involved inventory
management, marketing, orderts, customers etc.
. Experience testing Web Services.
. Experience testing B2B applications
. Applied experience testing xml .
. Applied experience with use of Mercury Quality Center
. Applied experience in facilitating business requirements
documentation, creating test scripts, executing test scripts, logging
defects, and performing regression analysis
. Have worked with object repository, functional libraries, Standard
Checkpoints, in QTP
. Tested in Production and did production support for the launch of
Wireless application for Spanish and German Languages.
. Trained in Device Anywhere and Quality Center.
. Trained in Agile Methodology
. Managed the project using iPLOTZ, Rally, iRise
Environment : Device Anywhere, iPLOTZ, Mercury Quality Center, QTP, Load
Runner, Android OS, Symbian OS, Webservices, XML SOAP API, IPhone,
Blackberry- RIM, Clarity, FunTester, Secure CRT, Tamper Data, User Agent
Switcher, Modify Headers. Core Metrics Tagging and Analysis, Linux, Unix,
B2B, Mainframe, EBS Functioal Test Suite, Insider,, J2EE, J2ME
applications, ORACLE, DB Visualizer, SQL Developer, Agile Methodology,
eCommerce, Rally, Sonar
Oversight Systems
SAP Certified Financial Software Development, Implementation & Support
September 2008 - January 2010
Quality Assurance Engineer (Lead)
As a Sr. Quality Assurance Engineer, I perform testing of Oversight's
Financial Fraud Audit Application:
. Perform Extract, Transform, and Load of data from ERP/CRM Applications
into Staging & Oversight databases.
. Managed and lead teams and projects - offshore and onsite
. Work with the services teams and support teams for product
installation at client sites.
. Write test cases for product releases and for backend processing of
the files.
. Automated the test cases using TestPartner, writing test cases using
VBScript.
. Have worked with object repository, functional libraries. Created Main
modules, Shared Modules, function modules using Test Partner
. Created Source, Staging and Oversight databases using Data generation
tool.
. Performed Functional testing.
. Performed User Acceptance Testing.
. Created bugs and manage them using TRAC.
. Process Extractor, Mapper and Core.
. Install and Uninstall JBoss Servers.
. Configured the ontology and frames files in Knowledge Modules: Procure
To Pay (Accounts Payable), Order To Cash (Accounts Receivable),
Segregation Of Duties, Financial Accounting and Reporting (General
Ledger), HR, Payroll, CAQ and SOG.
. Worked with ERP Application and Databases: SAP, Oracle, JDEdwards,
PeopleSoft, Siebel, MFGPro, Lawson, and BAAN.
Environment: Agile Methodology, TestPartner, Java, .NET, FTP, JEXT, ERP,
SAP Extractor, Mapper, Core, SQL, Unix, QTP, Quality Centre, Dashboard,
Workbench, Crystal Reports, Business Objects, Windows, TestPartner, SFTP,
Putty, WinSCP, TortoiseSVN, SharePoint -Project Management Base, ERP/CRM
databases (SAP, PeopleSoft, JDE, Baan, Lawson, Siebel, MFGPro), TRAC, BIRT
(Business intelligence Reporting Tool), Search Engine, Home grown Data
generation Tool, LDAP Server. Perl, Business Intelligence. Object Data
Model, Data warehouse, Linux, Unix, CRM applications, ORACLE
Vesdia Corporation
Software Development, Implementation & Support of Loyalty/Reward Solutions
January 2008 to August 2008
QA Lead
I was involved in front end and backend tesing in Vesdia Corporation. I
was testing eCommerce applications
with orders marketing, search engine optimization, customers,orders and
recurring payments. Wrote test
cases for debit card, credit card, gift card processing and
transactions.Wrote test Plans, test cases, and
performed testing of Web Services and functional testing using
VbScripts(QTP)of Web Applications. I worked
with standard checkpoints, data checkpoints, function libraries and
Object repositories. I track defects and
managed them using Jira, processed enrollment, transaction and accrual
files, and assisted in UAT for the
following Projects:
. Citi Bonus Cash Center (https://www.bonuscashcenter.citicards.com
. Hawaiian Airlines Project (https://hawaiianairlines.com
. Mobile applications on iPhone- Loyalty Cards & Member Service App
. Thank You (https://thankyou.com)
Environment: QTP, UNIX, SOAP UI, XML, Web Services, Quality Centre, ASP.
NET, Windows, EDI, Firefox, Linux, Unix, Internet Explorer, Empirix, Jira,
Umbraco for Content Management, SFTP, Putty, WinSCP, Credit, Debit, gift
card .Affinity and Non profit programs, eCommerce, J2ME,J2EE, ORACLE, POS.
Air2web, Inc.
Software Development, Implementation, Hosting & Support of WAP Applications
Sept 2006 to Dec 2007
QA Engineer
As a QA Engineer, analyzed Requirements, wrote Test Plans and test cases
for debit card, credit card, gift card processing and transactions.
performed manual testing of WAP Applications on various Hand held
Wireless/Mobile devices and functional testing using vbsripts(QTP),
performed data validation and verification, functional and performance
testing, regression testing, load testing using LoadRunner, back- end
testing, and assisted in UAT, filed and managed defects using Bugzilla on
the following projects:
. Traffic.com (http://mobi.traffic.com/traffic) - Industry: Information
Service and Broadcast
. WAP Store Location for Starbucks
(http://mobile.starbucks.com/starbucks) - Industry: Food and
Beverages.
. The Orchard Content Storefront Ringtone Download-Industry: Music,
Videos and Ringtone
. COX/Palm Beach Post-Industry: Real Estate/Newspaper Media
. NOW-FTP for News Over Wireless-Industry: Text, Image, Video Media
. TCW (Tennessee Commercial Warehouse) Intermodal-Industry:
Freight/Transportation
. CSX Wireless Driver Communication Reporting-Industry:
Freight/Transportation.
. Star Services for Cingular Wireless-Industry: Telecommunications-
Wireless
. Quickreach SMTP Application for Cingular Wireless-Industry:
Telecommunication-Wireless
. FEED Payment Delivery for FEED Tribes, Inc.-Industry: Product
Development
. Text-2-Pay for Cingular Wireless-Industry: Telecommunications-Wireless
. Admin Console for Traffic.com (www.traffic.com) - Industry:
Information Service and Broadcast
. E*Trade Financial (https://wirelessdev.etrade.com/etrade) - Industry:
Financial Services/ Investment/Stock Trade/Online Stock Brokerage
. Internal Mobile Product Development project.
Environment: 2CRM PDA Gateway Server, 2Notify, Blackberry, Bugzilla,
Campaign Manager, Cingular Message Router, Cingular's Account Manager
(CAM), Content Gateway, DeviceAnywhere, Firefox, Handheld devices,
Interface (smtptestclient), IE, Android, iPhone, J2EE, J2ME, JBoss, Jira,
JMeter, Leech FTP, LG CE110, LoadRunner, Lotus Sametime, Message
Originate(MO) and Message Terminate(MT),MMS,MMQ, Message Router, Moto IC
602, Moto-Q, Motorola V551, Motorola v710, MotorolaV3, MS Office Suite,
Netcool for SNMP, Nokia-6820, Oracle, Payment Applications, Prerouter,
Putty, Routers, Samsung SCH-A530, Samsung SPHA600, Samsung X426, Selenium
Software for SMPP Simulator, SmartSVN, SMS, Smtptest client (Internal
Performance Test Tool),Oracle SQL Developer, TOra, Traffic.com (NAVTEQ)
Admin Console, Treo, UNIX, VMware, Virtual PC, VI Editor, WebLogic, Win XP
Pro, WinSCP, Wokup, XML SOAP API, Quality Centre, QTP. SOAP UI, XML, Web
Services, Linux, Unix, POS, B2C
Bank of America
Jan 2006 - Jul 2006
Lockbox Specialist/Tester
Industry : Banking
As a Lockbox specialist, I used to verify the MCIR code on the business
checks for Bank of America and validate the amount and the signature on the
business checks.
Life Insurance of India, India
July 1998 to Dec 1998
Manual Tester
Industry: Insurance
As a Manual Tester for Life Insurance Corporation of India, India's oldest
Insurance Company:
. Analyzed, tested, and certified the Online Premium Payment Application
in IE, UNIX, Oracle and UNIX.
State Bank of India, India
Jan 1998 to Jun1998
Manual Tester
Industry: Banking
State Bank of India is one of the largest banks in India with a presence in
32 countries:
. As a Manual Tester, tested the Banking Application and Login
Authentication for the Personal Banking module of State Bank of
India's online banking services using IE, SQL, UNIX and Oracle.
EDUCATION:
. Master of Philosophy (Psychology) 1997, University of Madras, India.
. Master of Arts (Psychology) 1992, University of Madras, India.
. Bachelor of Arts (Psychology) 1990, University of Madras, India.
CERTIFICATION/TRAINING:
. Completion Certificate in Visual Basic
. Java & EJB training, 2001
. Completion of training in verifying Money Laundering in Bank of
America
. Certificate Course in C, C++ and UNIX, 2000
. T-Group Training, Indian Society for Applied Behavioral Science
(ISABS), 1997.
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